Expert Client Advisor, Hardsided

LVMH Group; Chicago (IL); On-site; USD 37,195 - 44,083; Part time

Benefits offered by this job

Comprehensive benefits package

Employee discounts

Career development opportunities

Job summary

LVMH Group is seeking an Expert Client Advisor for their Louis Vuitton Michigan Avenue store. This role focuses on providing exceptional client experiences in the Hardsided category. The ideal candidate will have extensive product knowledge, excellent interpersonal skills, and a proven track record in sales.

The position offers an hourly wage between USD $27 - $32 plus commission, alongside a competitive benefits package including medical, dental, and retirement plans. Join a brand that values inclusivity and professional growth!

Qualifications

• Experience encouraging positive relationships with clients.
• Outstanding product knowledge in the Hardsided category.
• High level of story-telling and commercial ability.

Responsibilities

• Act as the primary contact for client needs in the Hardsided category.
• Observe and coach the team during selling processes.
• Drive the Hardsided business in-store through effective sales techniques.

Skills

Product Expertise

Client Development

Sales Techniques

Interpersonal Skills

Job description

Louis Vuitton Michigan Avenue is seeking a highly motivated Expert Client Advisor for Hardsided to join the team.

Our Expert Client Advisors are Ambassadors to the brand, with a special focus on a category, ensuring that every Client is treated according to the Louis Vuitton Promise. We strive to discover our clients and their every need, and to guide them across the brand. We deliver the best client experience and convey passion for the product in every interaction.

Job responsibilities

As an Expert Client Advisor, you will act as the “go to” person in store for any needs related to selling and clienteling techniques to do with your specific category. You will be a partner to your Manager and provide vital feedback in order to drive the business forward. Expert Client Advisors are tasked to communicate corporate strategy and relevant business information to their team through morning briefings, trainings and 1:1 coaching. You will assist in observation of the team during the selling ceremony and partner with them to introduce your product category. Expert Client Advisors also lead by example in the management of your own portfolio of Clients and demonstrating outstanding clienteling options.

As an Expert Client Advisor, you will be responsible for:

• Product Expertise
• Driving the Hardsided Business In-Store
• Product Training & New Launches
• Client Development

Compensation and benefits: Offered an hourly rate within USD$27 -$32 plus commission, with a comprehensive benefits package including medical, dental, vision, short and long‑term disability, paid time off programs, employee discount/perks and two retirement plans with employer contributions.

Profile

We are seeking a candidate who is passionate about the Brand, the category, and the DNA of Louis Vuitton. The position requires a high level of story‑telling, excellent interpersonal skills and the expectation to be a sales leader in the area of expertise, consistently remaining the Top Seller in the category. Candidates must have experience encouraging positive relationships with clients and demonstrate outstanding product knowledge in their chosen field and maintain a highly analytical and commercial ability.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone, building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.