Client Advisor

LVMH Group; Washington (District of Columbia); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Employee discount

Disability insurance

Paid time off

Retirement plans

Commission

Job summary

Louis Vuitton DC City Center seeks a highly motivated, curious Client Advisor to deliver memorable luxury experiences to our discerning clientele. As an ambassador of the Brand, you will tailor each visitor experience, build lasting relationships, and use our in-house clienteling tools to enhance service and drive sales.

The role emphasizes a true advisory approach in a fast-paced luxury retail setting, with a focus on developing your career within the Louis Vuitton brand and cultivating client

Qualifications

• Previous retail experience in luxury market is preferred.
• Strong customer service orientation and relationship-building skills.
• Willingness to learn Brand and product knowledge and to advise across categories.

Responsibilities

• Achieve individual and team sales goals.
• Learn and master Brand and product knowledge.
• Advise clients across the Brand and all product categories.
• Leverage clienteling tools to develop long-term relationships with clients.

Skills

Retail experience

Customer service

Luxury market knowledge

Communication

Tools

Clienteling tools

Job description

Louis Vuitton DC City Center is seeking a highly motivated, curious, and customer focused Full-Time Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

Essential duties and responsibilities of a client advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

Profile

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives sought at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered an hourly rate within the range of USD$22-$26 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.