Experiential Learning Specialist

Chamberlain University; Illinois; Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Program + 6% employer-

Paid Vacation Days

12 Paid Holidays

Job summary

Chamberlain University seeks an experienced advisor to support student success through experiential learning. You will review programs, guide placements, and coordinate ties with partners to ensure smooth registrations and proactive outreach.

The role emphasizes coaching students, handling approvals, and collaborating with internal teams to deliver an optimal student experience while working in a hybrid schedule.

Qualifications

• Bachelor's Degree required.
• 3 years customer service or related experience preferred.
• Experience with healthcare education preferred.
• Excellent organizational, interpersonal and communication skills required.
• Ability to work varied office hours including evenings and weekends.

Responsibilities

• Advise and support students through experiential learning lifecycle.
• Coordinate applications from submission to registration and serve as primary contact.
• Review sites and preceptors according to rubric and escalate when needed.
• Coach students to overcome barriers and refer resources as appropriate.
• Collaborate with internal teams and partners to ensure student success and strong relationships.
• Assist with training and share best practices with peers.
• Support documentation for placement approvals and interdepartmental processes.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Problem solving

Time management

Education

Bachelor's Degree

Job description

Chamberlain

With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.

Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.

Job Description

Opportunity at a Glance

The role is responsible for promoting student success through accurate and responsive advisement of the experiential learning experience and service-related areas, providing support, coaching and advocacy as needed for students throughout the experiential learning lifecycle. Through a team-based approach, this position is responsible and accountable for maintaining and coordinating experiential learning applications from submission to registration, the advisement of all students and serves as a primary point of contact for the student and experiential learning partners.

Responsibilities

• Maintains complete knowledge and understanding of Chamberlain’s curriculum and programs to support students by providing a thorough review of program and expectations throughout their experiential learning experience.
• Prepares, documents, tracks and reports experiential learning placements and student data to assess student schedule, provide appropriate advising and identify triggers indicating a need for proactive outreach to support student progression.
• Reviews and approves sites and preceptors as appropriate based on academic rubric and accelerate to academic team as needed.
• Coaches students to explore alternatives to overcome barriers to experiential learning experience. Makes appropriate resource referrals when necessary.
• Actively fosters relationships with internal functional areas and stakeholders to deliver an optimal student experience.
• Addresses student concerns by utilizing interpersonal and problem solving skills.
• Provides training, guidance, and coaching to peers as needed including sharing leading practices with colleagues.
• Function as a role model for Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.
• Support approval documentation requirements for student placement working with partners and interdepartmental.
• Collaborative communication and negotiation with partners and preceptors to ensure student success and strong partner relationships.
• Facilitates clinical affiliation agreements and other types of written support with partners to support experiential learning placement.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Required and
• 3 years customer service or related experience Preferred and
• Experience with healthcare education Preferred and
• Excellent organizational, interpersonal and communication skills Required
• Demonstrated strong critical thinking and problem-solving skills to overcome objections and facilitate negotiations.
• Attention to detail and mental concentration are necessary for accurately performing tasks; ability to adapt to change and balance competing priorities.
• Ability to work a variety of office hours including occasional evenings and weekends.
• Minimal travel may be required.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20.51 and $28.85. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit: https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation