Experiences Creative Studio Ops Lead

Netflix; Los Angeles (CA); On-site; USD 205,000 - 343,000; Full time

Benefits offered by this job

Health Plans

Mental Health support

401(k) Retirement Plan with employer

Stock Option Program

Disability Programs

Health Savings and Flexible Spending

Family-forming benefits

Life and Serious Injury Benefits

Paid time off

Job summary

Netflix Experiences is seeking an Experiences Creative Studio - Operations Manager to serve as the operational lead and strategic partner to the Director of Creative. You will support a multidisciplinary team to take IP from concept to fabrication and opening day, defining priorities and building scalable processes.

You will collaborate with Netflix Experiences leadership and external partners to ensure briefs, resourcing, budgets, and schedules are optimized for speed, scale, and creative

Qualifications

• 8+ years of experience managing creative operations or production within agency, studio, or client-side environments.
• Experience delivering complex, multi-stakeholder creative programs spanning brand, retail, and experiential environments.
• Proven ability to define scope, forecast budgets, cast resources, and manage partners.

Responsibilities

• Act as a strategic thought partner to the Director of Creative, helping shape studio vision, priorities, portfolio, and direction.
• Architect and optimize the systems that power how work flows through the Creative Studio, enabling efficiency and clarity.
• Own the tools and communication that drive daily workflow and ensure work is delivered on time, on brief, and within scope.
• Define project scopes, budget, resourcing, and timelines in partnership with leads and cross-functional teams.
• Orchestrate across internal teams and external partners to align with creative vision and business priorities.
• Proactively track project health and remove obstacles to protect creative intent while balancing timelines.

Skills

Creative operations

Stakeholder management

Budgeting & resourcing

Project management

Cross-functional collaboration

Communication skills

Vendor & contract negotiation

Figma

Miro

Airtable

Google Workspace

Tools

Figma

Miro

Airtable

Google Workspace

Job description

Netflix Experiences is seeking an Experiences Creative Studio - Operations Manager to serve as the operational lead and strategic partner to the Director of Creative. You will support a multidisciplinary team to take IP from concept to fabrication and opening day, defining priorities and building scalable processes.

You will collaborate with Netflix Experiences leadership and external partners to ensure briefs, resourcing, budgets, and schedules are optimized for speed, scale, and creative