Experienced Technician

Blacks Cliffs Equipment; Heber City (UT); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Signing bonus

Job summary

Black Cliffs Equipment in Heber City, UT seeks a Service Technician to repair AG, construction, and turf equipment while delivering excellent customer service. The role includes diagnosing issues, performing repairs, and maintaining service records.

Requires high school diploma or GED and 2+ years in equipment repair. Must provide own tools and be able to work extended hours with safety emphasis. On-site in Heber City with competitive pay.

Qualifications

• Two years' experience in AG equipment repair or related field.
• Ability to diagnose and repair electrical/electronic systems.
• Comfort with using diagnostic tools and manuals.

Responsibilities

• Troubleshoot, service and repair AG, construction and turf equipment.
• Provide excellent customer service and communicate status with customers.
• Repair equipment in shop, field or at customer location.
• Maintain service reports and paperwork using a computer.

Skills

AG equipment repair

Construction equipment repair

Engine troubleshooting

Electrical diagnostics

Mechanical knowledge

Education

High school diploma or GED

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Signing bonus

Location: Heber City, UT

Reports to: Service Manager

Position Summary:

The Service Technician is responsible for delivering excellent customer service through service repairs. This involves answering customers' service inquiries, providing needed repairs in a timely manner, and effectively maintaining the shop area and service vehicles. Black Cliffs Equipment is dedicated to providing a work environment where technicians feel valued and constantly have opportunities to fine tune their skills and abilities. We strive to provide the feedback and training necessary to further your career and help you maintain good standing relationships with customers.

Essential Functions, Duties & Responsibilities:

• Troubleshoot, service and repair a variety of Ag, Construction and Turf equipment, providing outstanding customer service through your interactions with customers, co-workers and vendors.
• Follow all customer care standards and provide customers with solutions.
• Repair equipment in shop, field or customer location.
• Utilize a computer/laptop to maintain service reports and other necessary paperwork.
• Communicate with customers and supervisors regarding equipment status.
• Maintain a service vehicle with appropriate tools.
• Manage time efficiently and work with minimal supervision.
• Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face and eye protection.
• Accomplish training and participate in the company's strategic programs and projects.
• Complete all work in accordance with company policies, guidelines, and procedures.

Knowledge, Skills, and Abilities:

• Mechanic/technician experience - ideally two years' experience, background in equipment repair is a plus..
• Ability to competently use all mechanical and electronic diagnostic tools to complete repairs.
• Ability to find, understand and apply any technical information from computers, manuals of other guides.
• Ability to use computer systems for time entry, preparation of service reports and other necessary paperwork.
• Consistent attendance.
• Must provide own tools.
• Work extended hours with minimal notice.

Education and Experience:

• Proof of high school diploma or General Education Degree (GED).
• Proof of driver's license and acceptable driving record.
• Must be able to communicate in English (speak, read, write, and comprehend).

Physical Demands and Working Conditions:

• Must be able to lift up to 50 pounds.
• Must be able to accomplish any of the following for long periods of time: sit, walk, stand, climb stairs; reach, lean, twist with product/equipment; push and pull product/equipment.
• Must be able to meet all safety requirements for applicable safety policies.
• Variety in what you repair, tractors, balers, windrowers, etc.
• Note: exposure to extreme fumes, extreme temperatures, high noise level, and dirt.

Employer Provided Benefits:

• Competitive hourly pay.
• Excellent benefits package including health, vision, dental, and 401k.
• Paid time off.
• Holiday pay
• Overtime pay.
• Efficiency Bonus
• Tool Bonus

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• AG EQUIPMENT REPAIR: 2 years (Required)
• CONSTRUCTION EQUIPMENT REPAIR: 2 years (Required)
• ENGINE TROUBLE SHOOTING: 2 years (Required)
• ELECTRICAL DIAGONISTIC: 2 years (Required)
• Mechanical knowledge: 3 years (Required)

Work Location:

In person