Experienced Service Technician - North Carolina

Geoprobe; North Carolina; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Time Off (PTO)

Paid Holidays

Profit Sharing

Job summary

Geoprobe Systems is seeking a service technician to inspect, diagnose, repair, and service mechanical, electrical, and hydraulic systems on drilling rigs. You will work with customers in environmental, geotechnical, geothermal, and water well sectors, communicating clearly about issues and solutions, and collaborating with team members.

The role involves hands-on repairs, strict maintenance routines, and occasional field travel to client sites, ensuring high-quality, customer-ready equipment.

Qualifications

• Experience with mechanical, electrical, and hydraulic systems.
• Ability to read and interpret schematics.
• Proficiency with hand tools.
• Basic PC knowledge and screen navigation.

Responsibilities

• Perform all levels of repair and preventive maintenance on customer vehicles and equipment.
• Diagnose and troubleshoot problems; repair critical machine adjustments.
• Study, read, and interpret schematic engineering drawings.
• Test to ensure accuracy of repairs.
• Maintain detailed records of service interactions and solutions.
• Timely input of machine-related customer interactions into internal system.
• Cross-train on a variety of machines entering the shop.
• Complete all assignments in a timely manner and meet service delivery schedules.
• Other duties as assigned by supervisor.

Skills

Mechanical aptitude

Electrical systems

Hydraulic systems

Read schematics

Hand tools

Basic PC skills

Team player

Willing to travel

Job description

As a Geoprobe® service technician, you'll be part of a dedicated team focused on providing top service through efficient rig repairs and maintenance. Your role will involve inspecting, diagnosing, repairing, and servicing the mechanical, electrical, and hydraulic systems of our technical drilling rigs. Your professional approach to producing high-quality, customer-ready equipment ensures clients in the environmental, geotechnical, geothermal, and water well industries remain active. Successful candidates have strong communication skills and are able to clearly describe problems and processes with customers; a collaborative mindset; and a passion for helping others.

Responsibilities

• Perform all levels of repair and preventative maintenance on customer vehicles and equipment
• Diagnose and troubleshoot problems, recommend and repair all critical machine and engine adjustments
  • Study, read, and interpret schematic engineering drawings
  • Test to ensure accuracy of repairs
• Maintain detailed records of service interactions, solutions provided, and follow-up actions
  • Timely input of machine-related customer interactions entered into internal system
• Ability to cross-train and learn a variety of machines that come into the shop.
• Complete all assignments in a timely manner and meet service delivery schedules
• Other duties as assigned by supervisor

You might be a good fit if you...

• Have practical experience with mechanical, electrical, and hydraulic systems
• Are energized by helping others succeed
• Are willing to travel – occasionally a customer will experience technical issues in the field and the machine cannot be transported to a service center
• Enjoy working with a team

• Mechanical aptitude
• Able to read and understand schematics
• Proficient with hand tools
• Basic PC knowledge (ability to operate a keyboard and basic navigation between screens within an application)
• Able to lift up to 50 lbs

Bonus

• Helpful experience includes any of the following: drilling equipment operation, farm background or farm work experience, working on engines or automotive components, or heavy equipment use - manufacturing preferred

• 401(k)
• Health Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Profit Sharing

Geoprobe Systems® is an Equal Opportunity Employer.