Experienced Service Plumber - Leadership Opportunity

Prime Plumbing and Drains; Noblesville (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Savings bank

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Prime Plumbing & Drains in Noblesville, IN, is seeking an experienced service plumber to diagnose, repair, and install residential and light commercial systems while building leadership potential. You will run service calls, learn our operations, coach apprentices, and grow toward service management.

The role emphasizes quality workmanship, honest communication, and lasting customer relationships in the Indianapolis area.

Qualifications

• Experienced service plumber with ability to diagnose and repair residential and light commercial plumbing systems.
• Strong communication skills for explaining findings and options to customers.
• Willingness to coach apprentices and contribute to team success.

Responsibilities

• Diagnose, repair, and install residential and light commercial plumbing systems within your qualifications.
• Explain findings and options clearly so customers can make informed decisions.
• Prepare accurate estimates and complete thorough job notes, photos, and other required documentation in ServiceTitan.
• Take ownership of workmanship, job completion, and communication with customers and the office.
• Follow safe work practices and applicable plumbing requirements.
• Keep your vehicle, tools, and materials organized and ready for the day.
• Participate in morning meetings, share lessons from the field, and help identify solutions to recurring problems.
• Support apprentices and other technicians through practical guidance and a strong example.
• Receive coaching, apply feedback, and help improve how we serve customers and operate as a team.

Tools

ServiceTitan

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

You know the trade. You take care of customers. You help the people around you get better.

Prime Plumbing & Drains is looking for an experienced service plumber who wants to contribute in the field and grow into greater leadership responsibility.

Based in Noblesville and serving the surrounding Indianapolis area, we’re building our team around quality workmanship, honest communication, and relationships that last. We want someone who takes pride in solving problems correctly, earns customers’ trust, and brings that same commitment to their coworkers.

The opportunity

You’ll begin by running service calls, diagnosing plumbing issues, presenting clear options, and completing quality work. Alongside that responsibility, you’ll work with leadership to learn our operation, contribute ideas, and demonstrate your ability to coach others and help the team succeed.

We are looking for someone with the potential to grow into service management. Advancement will depend on demonstrated performance, leadership readiness, and the needs of the business. This is a working field position with a path toward greater responsibility.

What you’ll do

• Diagnose, repair, and install residential and light commercial plumbing systems within your qualifications.
• Explain findings and options clearly so customers can make informed decisions.
• Prepare accurate estimates and complete thorough job notes, photos, and other required documentation in ServiceTitan.
• Take ownership of workmanship, job completion, and communication with customers and the office.
• Follow safe work practices and applicable plumbing requirements.
• Keep your vehicle, tools, and materials organized and ready for the day.
• Participate in morning meetings, share lessons from the field, and help identify solutions to recurring problems.
• Support apprentices and other technicians through practical guidance and a strong example.
• Receive coaching, apply feedback, and help improve how we serve customers and operate as a team.

As leadership responsibility grows

You may take on responsibilities such as:

• Facilitating morning meetings and helping the team prepare for the day.
• Supporting job assignments, technical troubleshooting, and field decisions.
• Coaching technicians through regular conversations and individual development.
• Reviewing estimates, job documentation, work quality, and completion.
• Monitoring results such as estimate conversion, outstanding opportunities, drive time, time on jobs, and callbacks.
• Working with the Director of Operations and office team to address customer concerns and improve field performance.

Who will do well here

You are an experienced service plumber who can work independently and knows when to ask for another perspective. You can have a straightforward conversation with a customer, own a mistake, and help a teammate without making them feel small.

You’re interested in leadership and willing to earn trust through your daily work. You understand that being a strong plumber and being a strong manager require different skills, and you’re eager to keep developing both.

We value:

• Integrity and accountability.
• Strong diagnostic skills and quality workmanship.
• Clear, respectful communication.
• Coachability and consistent follow-through.
• Initiative and sound judgment.
• Flexibility when priorities change.
• A willingness to teach, learn, and contribute to the whole team.

Previous supervisory experience is welcome. Demonstrated leadership, a willingness to learn, and the ability to help others improve also matter.

Position details

Location: Noblesville, Indiana; serving the surrounding Indianapolis area

Employment type: [Full-time]

Compensation: [Pay range and compensation structure]

Schedule: [Regular hours and on-call expectations]

Benefits: [Current benefits, PTO, paid holidays, and other offerings]

Required experience and credentials: [Minimum service experience, plumbing credentials, and driving requirements]

About Prime Plumbing & Drains

We believe relationships are earned through honest dealings, quality work, and doing what we say we’ll do. We’re looking for someone who wants to help strengthen that reputation and build a future with our team.

Prime Plumbing & Drains — Trusted. Local. Experts.