Experienced Service Manager-Commercial Truck Shop

Rush-Enterprises; Denver (CO); On-site; USD 97,000 - 105,000; Full time

Benefits offered by this job

401K

Stock purchase

Performance incentives

Job summary

Rush Truck Leasing is seeking a Service Manager to direct an efficient and profitable service department through staffing, budgeting, cost controls, and quality service records.

You will develop strong relationships with customers and schools to aid recruitment, create pricing guides for frequent labor, and drive 72-hour follow-ups to ensure satisfaction across a nationwide network. The role offers performance incentives and clear growth opportunities within a supportive culture.

Qualifications

• High school diploma (required).
• Two years’ service department experience in a commercial dealership environment.
• Must possess a current and valid driver's license with acceptable driving record.

Responsibilities

• Prepare and administer an annual operating budget for the service department.
• Monitor and control department performance using reporting systems.
• Monitor technicians’ productivity and payroll records.
• Establish and maintain relationships with customers to encourage repeat/referral business.
• Coordinate recruitment with vocational/technical schools.
• Prepare pricing guides and maintenance menus for common labor operations.
• Ensure 72-hour follow-up with customers to confirm satisfaction.
• Maintain reporting systems for general management and corporate.

Skills

Budgeting

Staffing

Customer relations

Payroll monitoring

Education

High school diploma

Job description

Advertised Job Description

The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.

Rush Truck Leasing opens the door to the world of opportunity. We are the premier commercial transportation solutions provider for businesses across North America. Our network of Idealease and PacLease partners allow us to offer our customers complete truck leasing and rental solutions across our network of dealerships. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Prepare and administer an annual operating budget for the service department.
• Monitor and control the performance of the department using appropriate reporting and tracking systems.
• Monitor technicians’ daily productivity reports and corresponding payroll records.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Prepare pricing guides and maintenance menus for frequent labor operations.
• Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
• Maintain reporting systems required by general management and corporate personnel.

Benefits:

We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

• High school diploma.
• Two years’ service department experience in a commercial dealership environment.
• Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $97,000.00/Yr.

Maximum Pay Rate

USD $105,000.00/Yr.