Experienced Server

Sushi Masa; Plano (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Growth Opportunities

Team Culture

Unique Experience

Job summary

Sushi Masa in Plano is seeking experienced servers to thrive in a fast-paced, AYCE environment. You will welcome guests, take orders, and ensure memorable dining experiences while maintaining a customer-first mindset.

Join a team that values collaboration with hosts, bartenders, food runners, and bussers, offers flexible scheduling, competitive pay, and growth opportunities as we expand across the DFW area.

Qualifications

• Experience in high-volume dining environments.
• Ability to manage multiple tables simultaneously.
• Customer-focused attitude with strong communication.

Responsibilities

• Deliver exceptional customer service and guest satisfaction.
• Provide expert menu and beverage recommendations.
• Multitask across multiple tables efficiently during peak hours.
• Collaborate with hosts, bartenders, and bussers for smooth service.
• Address guest concerns professionally and escalate to a manager when needed.

Skills

High-volume server experience

Multitasking

Teamwork

Customer-focused

Job description

At Sushi Masa, we’re looking for experienced servers who are ready to thrive in a fast-paced, high-volume environment while keeping a customer-first mindset. As an All You Can Eat (AYCE) restaurant, we pride ourselves on delivering exceptional dining experiences, and to do that, we need skilled individuals who can manage multiple tasks, work efficiently under pressure, and deliver outstanding service.

Founded in 2010, Sushi Masa has earned a reputation for crafting handmade nigiri, sashimi, and a wide variety of delicious dishes. With locations across Baton Rouge, Pensacola, Lafayette, Sugar Land, Spring, Lakeland, College Station, Plano, and Beaumont, we’re proud to offer a unique dining experience—and we are continuing to expand.

As an integral part of our team, you'll collaborate with our operational team members—including hosts, bartenders, food runners, and bussers—to ensure smooth service and a flawless experience for our guests. Each role has designated assignments, but our strength lies in the way we come together, combining our unique skills to create the best possible experience for every guest.

What You’ll Do:

• Deliver exceptional customer service by creating memorable, positive experiences and prioritizing guest satisfaction.
• Provide expert recommendations on food and beverages, helping guests navigate our diverse menu.
• Multitask effectively in a fast-paced environment, managing multiple tables and anticipating guests' needs to ensure efficient service.
• Collaborate with operational team members, including hosts, bartenders, food runners, and bussers, to ensure smooth service and consistent quality.
• Handle guest concerns with professionalism, addressing issues promptly and involving a manager as needed to resolve any concerns to the guest’s satisfaction.
• Work efficiently during high-volume periods, maintaining composure and providing excellent service during peak hours.

What We’re Looking For:

• Experience: Previous server experience in high-volume environments required. The ability to manage multiple tables efficiently is a must.
• Teamwork: A collaborative mindset is essential. We value the unique skills of every team member, and we work together to achieve the best results.
• Multitasking: The ability to manage multiple tasks, anticipate guest needs, and work efficiently in a high-demand setting.
• Customer-Focused Attitude: A dedication to providing the best dining experience for every guest, with a friendly, approachable demeanor.

Why Join Sushi Masa?

• Competitive Pay: Our servers consistently earn above the average market rate in tips, thanks to our high-volume, all-you-can-eat model.
• Flexible Scheduling: We understand the importance of work-life balance and offer flexible schedules to accommodate your needs.
• Growth Opportunities: As we continue to expand, there will be ample opportunities for career advancement within the company.
• Team Culture: You’ll be part of a dynamic, supportive team, working alongside hosts, bartenders, food runners, and bussers to create the ultimate guest experience.
• Unique Experience: This is our first location in DFW, and with the local demographic in mind, we will continue to open more locations. Be part of our exciting growth journey!