Experienced Senior, Program Management

BDO USA, LLP; Tallahassee (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

BDO USA, LLP in Tallahassee seeks a Production Supervisor for Government Services who leads a team performing real-time analysis of documentation required by federal regulations. You will guide staff, review eligibility requests, and ensure program compliance while communicating 'the why' to help others understand policies.

You will oversee training programs, develop client dashboards, and manage day-to-day operations for case management and administrative staff, with an emphasis on accuracy,

Qualifications

• HS Diploma or GED is required.
• Associate's or Bachelor's degree preferred.
• 2–4 years' experience in a production environment related to manufacturing, quality assurance, or grant management is preferred.
• Experience with federal/state grant administration and compliance is preferred.
• Experience with Microsoft Office is required.

Responsibilities

• Designs and implements subrecipient training programs and outreach content.
• Leads training and provides technical assistance to funded recipients.
• Assists in design and implementation of client reporting dashboards.
• Reviews and approves policies and procedures manual and amendments.
• Manages day-to-day production environment for case management and administrative staff.
• Implement internal control framework to prevent fraud, waste, and abuse.

Skills

Team supervision

Grant management

Analytical thinking

Communication skills

Education

HS Diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Summary

The Production Supervisor within Government Services leads a team that performs real-time analysis and review of extensive
documentation required by federal regulations. The Supervisor must be a critical thinker who seeks input from their team and
challenges the status quo. They are responsible for researching client requests related to eligibility and assisting with constituent outreach. The Supervisor must also be comfortable communicating \"the why\" and assisting others with
understanding program policies and procedures to solve problems and ensure program compliance. Additionally,
the Supervisor will be accountable for team deliverables and timelines, offer feedback and delegate to Associates, and exhibit fierce
career ownership.

Job Duties

Training and Technical Assistance

• Designs and implements subrecipient training programs and outreach content
• Leads training and provides technical assistance to funded recipients
• Effectively communicates eligible and ineligible expenses to potential recipients, internal partners, and the public at large
• Reviews and approves policies and procedures manual and all amendments

Reporting Activities

• Assists in design and implementation of client reporting dashboards
• Utilizes technology to ensure funding transparency and accountability
• Manages content updates for public transparency website
• Reviews and finalizes real-time status reports of funding

Oversight and Compliance

• Manage day-to-day oversight and compliance activities for the program
• Implement internal control framework to prevent fraud, waste, and abuse

  Supervisory Responsibilities

  • Manages day-to-day production environment for case management and administrative staff

  Qualifications, Knowledge, Skills and Abilities

  Education

  • HS Diploma or GED, required
  • Associate's or Bachelor's, preferred

  Experience

  • Two (2) to four (4) years' experience in a production environment related to manufacturing, quality assurance, or grant management, preferred
  • Federal/state grant administration and compliance experience, preferred

  License/Certifications

  • N/A

  Software

  • Experience with Microsoft Office (Word, Excel, etc), required

  Language

  • N/A

  Other Knowledge, Skills & Abilities

  • Ability to understand complex grant funding requirements
  • Ability to navigate multiple software applications
  • Superior verbal and written communication skills
  • This position may require travel. Travel frequency may vary based on business needs.
  • Candidates must be willing to [work occasional weekends, attend off-site meetings, etc.] as required.