Experienced Poker - Dealer

Bally’s Corporation; Rock Island (IL); On-site; USD 12,000 - 21,000; Full time

Job summary

Bally's is seeking an Experienced Poker Dealer to conduct poker games with customers in accordance with casino policies and procedures at our Rock Island, IL location.

The role emphasizes delivering superior guest service, maintaining the integrity of the table, handling payoffs and buy-ins, and staying alert in a fast-paced, high-energy environment.

Qualifications

• Must have excellent written and verbal communication skills.
• Must have a high degree of mental and physical dexterity.
• Excellent customer service skills.
• High School graduate or equivalent.
• Must pass a math and dexterity test.

Responsibilities

• Develops and maintains a service culture delivering superior guest service by all team members.
• Deal their games to the best of their ability and according to casino policies and procedures.
• Provide prompt, accurate and courteous service to all customers.
• Ensure the department adheres to all regulatory, departmental and company policies and procedures.
• Responsible for the integrity of their assigned table.
• Handle all payoffs, customer buy-ins, fills and credits.
• Knowledge of all promotions and events.
• All other duties as assigned.

Skills

Customer service

Communication skills

Dexterity

Math skills

Education

High School diploma or equivalent

Job description

Jump into the role

An Experienced Poker Dealer will conduct poker games with customers according to casino policies and procedures.

About the role

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Deal their games to the best of their ability and according to casino policies and procedures
• Provide prompt, accurate and courteous service to all customers
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Responsible for the integrity of their assigned table
• Handle all payoffs, customer buy-ins, fills and credits
• Knowledge of all promotions and events
• All other duties as assigned

Environmental Working Conditions

The work environment contains bright lights, loud noise, and stressful situations.

Target Salary

• Target Salary Range $9.00 Plus Tips

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Role requirements

• Must be able to tactfully control and pace their assigned game
• Excellent written and verbal communication skills
• Must have a high degree of mental and physical dexterity
• Excellent customer service skills
• High School graduate or equivalent
• Must have pass a math and dexterity test
• Operate in mentally and physically stressful situations
• Able to be confined to a small area for a long period of time
• Respond to visual and aural cues
• Physically stand for long periods of time

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.