Experienced Parts Counterperson

Chicago Northside Toyota; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Healthcare package

401(k) plan

Life insurance

Paid time off

Vehicle purchase

Employee discounts

Training & development

Career growth

Family-owned

Job summary

Bob Loquercio Auto Group, a growing family-owned dealership group in the Midwest, seeks an experienced Automotive Parts Counterperson to join our high-performing Parts Department in Chicago. You will support technicians and customers by identifying and supplying correct parts, using catalogs and Dealertrack, and processing orders efficiently.

The role rewards teamwork and ongoing development. Requirements include 2+ years in dealership parts counter, Toyota OEM parts knowledge, and a strong

Qualifications

• 2+ years of automotive dealership parts counter experience required.
• Experience using Dealertrack is strongly preferred.
• Experience working with Toyota OEM parts is highly preferred.
• Strong knowledge of automotive parts, accessories, and manufacturer catalogs.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and work efficiently in a fast-paced dealership environment.
• Professional appearance, positive attitude, and strong work ethic.
• High School Diploma or GED required.
• Valid driver's license with a clean driving record.

Responsibilities

• Provide exceptional customer service to both retail and wholesale customers.
• Assist service technicians by accurately identifying and supplying the correct parts in a timely manner.
• Utilize dealership parts catalogs and inventory management systems to identify, source, and order parts.
• Process customer orders, special orders, returns, and warranty parts accurately.
• Maintain accurate inventory records and assist with inventory control procedures.
• Coordinate with the Parts Manager to source backordered or hard-to-find parts.
• Follow up with customers regarding order status and expected delivery times.
• Keep the parts department organized, clean, and stocked.
• Work collaboratively with the Service and Sales Departments to support dealership operations.
• Follow all company policies, safety procedures, and applicable federal, state, and local regulations.

Skills

Automotive parts knowledge

Customer service

Communication skills

Organization

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

Dealertrack

Job description

Experienced Automotive Parts Counterperson

Advance Your Career with Bob Loquercio Auto Group

Are you an experienced Automotive Parts Counterperson looking for your next opportunity with a growing, family-owned dealership group? Bob Loquercio Auto Group is seeking a knowledgeable, customer-focused professional to join our high-performing Parts Department.

With 16 dealerships representing 10 automotive brands, Bob Loquercio Auto Group has built a reputation for excellence, teamwork, and promoting from within. If you have dealership parts experience, enjoy helping technicians and customers, and thrive in a fast-paced environment, we'd love to meet you.

What We Offer

• Competitive Compensation
• Medical, Dental, and Vision Insurance
• 401(k) with Company Participation
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Time Off
• Employee Vehicle Purchase Program
• Employee Discounts on Parts, Service & Vehicles
• Ongoing Training and Professional Development
• Career Advancement Opportunities Within Our Growing Dealer Group
• Family-Owned Company with a Strong Team Culture

Responsibilities

• Provide exceptional customer service to both retail and wholesale customers.
• Assist service technicians by accurately identifying and supplying the correct parts in a timely manner.
• Utilize dealership parts catalogs and inventory management systems to identify, source, and order parts.
• Process customer orders, special orders, returns, and warranty parts accurately.
• Maintain accurate inventory records and assist with inventory control procedures.
• Coordinate with the Parts Manager to source backordered or hard-to-find parts.
• Follow up with customers regarding order status and expected delivery times.
• Keep the parts department organized, clean, and stocked.
• Work collaboratively with the Service and Sales Departments to support dealership operations.
• Follow all company policies, safety procedures, and applicable federal, state, and local regulations.

Qualifications

• 2+ years of automotive dealership parts counter experience required.
• Experience using dealership management systems such as Dealertrack is strongly preferred.
• Experience working with Toyota OEM parts is highly preferred.
• Strong knowledge of automotive parts, accessories, and manufacturer catalogs.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and work efficiently in a fast-paced dealership environment.
• Professional appearance, positive attitude, and strong work ethic.
• High School Diploma or GED required.
• Valid driver's license with a clean driving record.

Physical Requirements

• Ability to stand, walk, and move throughout the dealership for extended periods.
• Frequently lift and carry parts weighing up to 50 pounds.
• Ability to bend, stoop, reach, and climb as needed while retrieving inventory.
• Comfortable working in both warehouse and customer-facing environments.

Join the Bob Loquercio Auto Group Family

If you're an experienced automotive parts professional looking for long-term career growth with one of the Midwest's fastest-growing automotive groups, we encourage you to apply today and become part of a team committed to delivering exceptional customer service every day.

Learn more about careers with Bob Loquercio Auto Group by visiting:

https://www.blautogroup.com/bl-careers.htm