Experienced Paralegal – Loss Mitigation

Friedman-Vartolo-LL; City of Rochester (NY); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Gym reimbursements

Travel budget

Job summary

Friedman Vartolo LLP seeks an experienced Loss Mitigation Paralegal to support foreclosure and default servicing matters in a fast-growing, New York-based firm. You will coordinate settlement discussions, track deadlines, and act as a key liaison among attorneys, borrowers, loan servicers, and other stakeholders to ensure timely, accurate case resolution.

The ideal candidate has a strong background in loss mitigation, is highly organized, and proficient with case management systems.

Qualifications

• Minimum of 3 years of experience in a legal or mortgage servicing environment.
• Proficiency in Microsoft Outlook, Word, and Excel for managing correspondence and drafting documents.
• Strong written and verbal communication skills for coordinating with borrowers, attorneys, and stakeholders.

Responsibilities

• Serve as the primary liaison between attorneys, borrowers, loan servicers, and other stakeholders during settlements.
• Coordinate settlement discussions for loan modification, forbearance, short sales, or deeds-in-lieu of foreclosure.
• Monitor deadlines across loss mitigation and foreclosure processes and ensure timely actions.
• Track and update case actions, ensuring accuracy across client and internal systems.
• Utilize CaseAware and other systems (LoanSphere, Tempo, Equator) for case tracking and document management.

Skills

Legal/mortgage experience

Case management

Communication skills

Tools

CaseAware

LoanSphere

Tempo

Equator

Job description

The Company

Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge.

We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what.

The Position

We are seeking an experienced Loss Mitigation Paralegal to support foreclosure and default servicing matters. This role involves coordinating settlement efforts, managing critical deadlines, and serving as a key liaison between attorneys, borrowers, loan servicers, and other stakeholders. The ideal candidate has a strong background in loss mitigation, is highly organized, detail-oriented, and comfortable working within case management systems to ensure compliance, accuracy, and timely resolution of cases.

Key Responsibilities:

• Serve as the primary point of contact between attorneys, borrowers, loan servicers, and other stakeholders to ensure clear and effective communication throughout the settlement process.


• Coordinate settlement discussions related to court-ordered and non-court-ordered loss mitigation programs, working with all parties to identify viable resolutions such as loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.


• Monitor and manage critical deadlines across the loss mitigation and foreclosure process, including application submission periods, appeal windows, and court-imposed deadlines.


• Track, document, and update all case actions to ensure timely responses, submissions, and completion of required tasks.


• Utilize CaseAware and other client systems (including LoanSphere, Tempo, and Equator) for case tracking, document management, and communication with clients and stakeholders.


• Ensure accuracy and consistency of data across all client and internal systems, tracking case progress and maintaining alignment with internal procedures and client expectations.

Required Skills & Qualifications:

• Minimum of 3 years of experience in a legal or mortgage servicing environment, preferably in loss mitigation or foreclosure-related roles.


• Proficiency in Microsoft Outlook, Word, and Excel for managing correspondence, workload, and document drafting.


• Strong working knowledge of CaseAware or other case management platforms such as LoanSphere, Tempo, or Equator is preferred.


• Highly organized with the ability to manage multiple cases simultaneously while maintaining a high level of accuracy and attention to detail.


• Excellent written and verbal communication skills, with the ability to effectively negotiate and coordinate with borrowers, attorneys, and other stakeholders.


• Familiarity with federal and state regulations governing loss mitigation, including CFPB guidelines, HUD rules, and mortgage servicing compliance standards.

Compensation

We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.

Benefits

Friedman Vartolo LLP is proud to offer a comprehensive and competitive benefits package designed to support the well-being and security of our team. Our benefits include:

• Paid parental leave options


• Short and long-term disability leave options


• Comprehensive medical, dental, and vision insurance


• Flexible Spending Accounts (FSA) and Dependent Care plans


• Commuter benefits including transit, and parking options


• Pet insurance to help care for your furry family members


• 401(k) retirement plans with employer contributions


• Gym and fitness reimbursements to support a healthy lifestyle


• Annual $500 travel budget to attend firm sponsored social events

Equal Opportunity Employer

Friedman Vartolo LLP is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA Compliance

Friedman Vartolo LLP is committed to providing equal employment opportunities and complying with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations to qualified applicants and candidates with disabilities, unless doing so would impose an undue hardship.

If you require a reasonable accommodation to complete your application, participate in a job interview, or take part in any stage of the hiring process, please contact our Recruitment Team at [e-mail].

Location

This position may be remote.