Experienced NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) Driver

Crown Shields Transport Llc; Texas; On-site; USD 14,000 - 21,000; Part time

Job summary

Crown Shields Transport, LLC in Texas seeks a Transportation Specialist to provide safe, compassionate Non-Emergency Medical Transportation. You will greet patients, assist them in and out of vans, secure wheelchairs, and ensure safety while transporting.

Responsibilities include managing on-demand and scheduled appointments, using GPS, maintaining the vehicle, and communicating with Dispatch. Must have wheelchair securement, CPR/First Aid, defensive driving training, and a valid Texas driver's

Qualifications

• Minimum of 3 years’ hands-on/professional experience in providing NEMT services.
• Active Wheelchair Securement, CPR, First Aid, and Defensive Driving certifications.
• Knowledge of Dallas Metroplex area.
• Applicant must be 25 years of age or older.
• Safe driving skills.
• Ability to pass drug and background tests, plus random testing thereafter.
• Ability to use GPS, Bluetooth, and smartphone apps; must have a smartphone.
• Valid Texas driver’s license and clean criminal background.
• Good driving record with no major violations in 3 years.
• Ability to think quickly, adapt to schedule changes, and multitask.
• Excellent customer service, compassion, dependability, and timeliness.
• Exceptional communication skills and knowledge of patient safety.

Responsibilities

• Provide conscientious and friendly customer service, greeting patients at the start and end of appointments.
• Safely assisting patients in and out of vans and securing wheelchairs using proper techniques.
• Abide by traffic laws and ensure safety at all times.
• Communicate with passengers to provide an excellent experience.
• Manage both on-demand and scheduled calendars; be prompt to all appointments.
• Recognize medical situations needing higher intervention and inform appropriate personnel.
• Maintain communication with Dispatch/management regarding schedules and delays.
• Coordinate with facility personnel to ensure a great patient experience.
• Present a professional image in appearance and actions.
• Daily vehicle maintenance and safe work environment; manage equipment like vehicle, phone, GPS, and uniform.
• Use GPS to locate pickup/drop-off locations and comply with HIPAA policies.

Skills

Safe driving

Customer service

Multitasking

Excellent communication

Education

Wheelchair securement training

CPR certification

First Aid certification

Defensive Driving training

Tools

GPS usage

Smartphone apps

Bluetooth connectivity

Job description

Job Description

***IMMEDIATE HIRING NEED***

Job Description

• Provide conscientious and friendly customer service. Greeting and working with patients at the beginning and end of each appointment with excellent customer service, going above and beyond to assist the patient when necessary.
• Safely assisting patients in and out of vans. Properly securing Patient in wheelchair and ensuring patient safety prior to transporting. This includes the proper use of the wheelchair lift.
• Abiding by all traffic laws and ensuring safety at all times.
• Communicate with and provide an excellent experience for all passengers.
• Managing both an "On Demand" and regularly scheduled calendar and being prompt to all appointments.
• Recognize medical situations requiring a higher level of intervention and communicate to appropriate personnel.
• Maintain excellent communication with Dispatch/management concerning all appointments, schedule/traffic delays, emergency situations, etc.
• Communicate effectively with all facility personnel to ensure best possible experience for facility, as well as patients.
• Display a professional image at all time, both in appearance and in actions.
• Daily Vehicle maintenance and maintaining a safe work environment.
• Responsible for all equipment provided including but not limited to vehicle, phone, GPS, uniform, etc.
• Utilize GPS to locate pick up and drop off locations.
• Abide by HIPAA policies.

Transportation Specialist Skills & Qualifications:

• Minimum of 3 years’ hands-on/professional experience in providing NEMT services
• Must have completed Wheelchair Securement, CPR, First Aid, and Defensive Driving training. Certification must be active/valid.
• Knowledge of entire Dallas Metroplex area required.
• Applicant must be 25 years of age or older.

• Safe driving skills
• Ability to pass drug and background test, as well as random drug testing thereafter

• Ability to use technology (GPS, Bluetooth, smart phone apps etc.)
• Driver must have a smart phone.
• Have a valid Texas driver’s license.
• Clean Criminal background.
• Good driving record
• No more than 1 moving violation within a 3-year span.
• No license suspensions
• No severe citations i.e. DUI, DWI, hit & Run, etc.
• Ability to think quickly, adapt to changes in schedule, and multitask
• Must have excellent customer service skills, compassion, dependability & timeliness
• Must have exceptional communication skills and knowledge of patient safety

Physical Ability:

Must be able to sit for periods of time while driving to and from destinations.

Transitioning from sitting, standing, kneeling, and bending multiples times per day.

Ability to Lift up to 20 pounds

Ability to push over 300 pounds up a ramp.

Ability to secure mechanical devices which requires appropriate hand dexterity.

Qualified Applicants will be contacted promptly by email or telephone.

Job Type: Contract

Pay: $10.00 - $15.00 per hour

COVID-19 considerations:
We provide our transportation specialists with face masks, transparent face shields, hand sanitizers, latex gloves, Medical grade cleaning wipes and medical cleaning solutions to wipe down van surfaces.

Company Description

The mission of Crown Shields Transport, LLC is to provide safe, top notch and high quality transport system to physically challenged members of our society and service to humanity and to people in need. We strive to ensure we exceed customer expectations at all times, while providing timely and quality service to our entire customer base. We pride ourselves on transporting our clients to and from their destinations on time and in comfort. Our team members have an exciting opportunity to give back to their communities and provide important services to those in need.