Experienced Integrated Delivery Program Manager

Gainwell Technologies LLC; United States; Remote; USD 86,000 - 124,000; Full time

Job summary

Gainwell Technologies is seeking an Integrated Delivery Program Manager to lead complex product solution implementations across multiple internal teams. You will oversee planning, risk management, stakeholder alignment, and delivery to ensure timely, in-scope results aligned with business objectives.

In this role, you will coordinate cross-functional delivery, manage dependencies, push for resolution of gaps, and drive continuous improvement during deployments and post-implementation support.

Qualifications

• 9+ years in Healthcare (Medicare/Medicaid/Pharmacy) and 5+ years in PM of large software implementations.
• Strong communication skills across VP/delivery areas.
• Experience with product lifecycle management, technical support, and regulatory CMS requirements.

Responsibilities

• Act as focal point for delivery across teams for specific client(s).
• Lead delivery teams to build an integrated project plan and map dependencies.
• Track gaps and drive ownership and resolution plans.
• Report status daily and weekly to leadership; escalate blockers.
• Lead working sessions to remove obstacles.
• Identify opportunities for process improvements.
• Coordinate cross-functional teams to implement lessons learned and product improvements.
• Troubleshoot deployments and operational rollouts; support post-implementation.
• Drive continuous improvement in support processes.
• Support pre-sales analysis of deals and cost estimation across delivery areas.

Skills

Healthcare experience

Program management

Communication

Solution architecture awareness

Job description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Integrated Delivery Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives. Integrated Delivery Program Manager serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle.

Your role in our mission

• Serves as focal point for delivery across teams for specific client(s)
• Partners with Implementation Practice team to map the solution scope and ‘required by’ dates, leads delivery teams to build an integrated plan, mapping dependencies
• Tracks gaps in solution, pushes for ownership and resolution plan
• Reports daily and weekly status to leadership, escalates blockers
• Drives working sessions to remove obstacles
• Identifies opportunities for process improvements
• Coordinate cross-functional teams to identify and implement lessons learned and product improvements
• Troubleshoot and provide resolutions during deployments and operational rollouts
• Drive continuous improvement in support processes
• Supports pre-sales analysis of deals and cost estimation across delivery areas

What we're looking for

• 9+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy), 5+ years of experience in Program Management of large software implementations
• Strong communication skills with the ability to work across multiple VPs/delivery areas
• Background in product lifecycle management and technical support, strong project management skills (planning, execution, stakeholder management)
• Ability to interpret technical concepts, understanding of solution architecture
• Experience in product support and Medicaid and Pharmacy operations, familiarity with regulatory CMS requirements

What you should expect in this role

- Remote-based opportunity within the United States

- Opportunities to travel through your work (0-10%)

- Video cameras must be used during all interviews, as well as during the initial week of orientation

- The deadline to submit applications for this posting is 10/30/2026

The pay range for this position is $86,000 - $124,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.