Program Manager

Gainwell Technologies; Town of Texas (WI); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k) with company match

Education assistance

Flexible vacation policy

Job summary

Gainwell Technologies is seeking a Program Manager to lead client relationships, monitor progress, and report on performance metrics. The role collaborates across contracts and operations to ensure successful service delivery while managing budgets and risks.

It offers a remote work arrangement with occasional travel. The ideal candidate has 5+ years in Medicare/Medicaid and healthcare provider experience, plus strong MS Office skills and clear communication abilities.

Qualifications

• Bachelor's degree or higher.
• Five or more years of Medicare/Medicaid experience.
• Five or more years of healthcare provider work experience.
• Strong knowledge of MS Excel/Access/Power Point/Word.
• Strong presenter who communicates ideas clearly.

Responsibilities

• Builds and manages client relationships, with support from Program Director, ensuring client satisfaction.
• Collaborates with HMS contract operations and implementations to ensure successful service delivery and review client deliverables.
• Monitors progress toward business goals and reports to management.
• Develops reports to monitor operational and financial performance.
• Oversees contracts, products/services, or special projects and monitors budget and revenue.
• Escalates risks and implements mitigation strategies as needed.

Skills

Strong presenter

Effective communicator

Education

Bachelor's degree or higher

Tools

MS Excel

MS Access

PowerPoint

MS Word

Job description

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Program Manager

Date: Sep 16, 2026

Location: Any city, IN, US, 99999

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all. We are looking for a talented Program Manager who will be responsible for communicating with our client, company and project team leadership, while measuring and sharing project metrics/status.

Your role in our mission

• Builds and manages client relationships, with support from Program Director, ensuring client satisfaction
• Builds relationships and collaborates effectively with HMS contract operations and implementations to ensure successful delivery of services to client(s). Assist in the creation and/or review of client deliverables
• Continuous monitoring and timely reporting to management progress toward business goals.
• Assist in the development of reports to monitor operational and financial performance
• Oversight and management of contracts, specific products/services or special projects
• Continuous monitoring and timely reporting to leadership of progress towards business goals
• Manages, prepares and monitors budget and revenue expectations for assigned client(s)
• Actively project manage across non-direct reports, while recommending program changes as needed
• Ability to quickly escalated any risk(s) and implement risk mitigation solutions

What we're looking for

• Bachelor's degree or higher
• Five (5) or more years of Medicare/Medicaid experience
• Five (5) or more years of healthcare provider work experience
• Strong knowledge of MS Excel/Access/Power Point/Word
• Strong presenter who communicates ideas clearly

What you should expect in this role

• This is a full-time permanent regular salaried ("W-2") employee position.
• Must be willing to work 8AM - 5PM Eastern Standard Time.
• Travel may be required up 10% and is company paid.
• Upward career advancement is possible and encouraged.
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.

The pay range for this position is $65,000 - $80,000per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.