Experienced HVAC Service Technician

Town and Country Services; Tonica (IL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Short- and long-term disability

PTO

Bonus structure

401(k) with company match

Growth opportunities

Company parties

Uniforms

Job summary

Town & Country Services is a family-owned HVAC company in Tonica, IL, seeking a full-time HVAC Service Technician. You will service residential heating and air conditioning systems, perform diagnostics, tune-ups, and repairs while delivering excellent customer service.

The role emphasizes hands-on maintenance, safety, and accurate documentation. A valid license and EPA 608 certification are preferred, with opportunities for growth and performance bonuses.

Qualifications

• Hands-on experience servicing residential HVAC systems.
• Ability to diagnose and repair furnaces, ACs, heat pumps, and components.
• Strong customer-service and communication skills.

Responsibilities

• Perform preventive maintenance, inspections, and tune-ups on residential HVAC systems.
• Diagnose, troubleshoot, and repair HVAC equipment including furnaces, ACs, and heat pumps.
• Identify issues and propose effective solutions to homeowners.
• Test system operation and verify repairs are completed correctly.
• Maintain documentation and comply with safety procedures.

Skills

HVAC troubleshooting

Residential HVAC

Preventive maintenance

Diagnostics

Customer service

Education

EPA Section 608 certification

HVAC technical training

Tools

HVAC service software

Job description

Town & Country Services is hiring a full-time HVAC Service Technician to join our team in Tonica, IL. We're looking for an experienced technician with a strong background in residential heating and air conditioning systems, including technical troubleshooting, preventative maintenance, diagnostics, and repairs.

In this role, you'll help homeowners keep their HVAC systems operating safely and efficiently by providing high-quality service, identifying equipment issues, and recommending appropriate solutions. We're looking for someone with hands‑on residential HVAC experience, strong technical skills, and a commitment to excellent customer service.

As a family-owned company with over 100 years in business, Town & Country Services is committed to quality workmanship, customer satisfaction, and helping our employees build long‑term careers. This is a career opportunity—not just a job.

WHAT YOU’LL DO

• Perform preventative maintenance, inspections, and tune‑ups on residential heating and air conditioning systems.
• Diagnose, troubleshoot, and repair HVAC equipment, including furnaces, air conditioners, heat pumps, and related components.
• Identify mechanical, electrical, and system performance issues and determine the appropriate solutions.
• Respond to residential HVAC service calls and provide professional, reliable customer service.
• Test system operation, check equipment performance, and verify that repairs are completed properly.
• Inspect HVAC components, including thermostats, motors, electrical connections, filters, and other system parts.
• Identify potential equipment problems and recommend necessary repairs or maintenance to homeowners.
• Explain technical issues, service recommendations, and repair options clearly to customers.
• Complete service documentation, maintenance records, and other required paperwork accurately.
• Follow all safety procedures, manufacturer specifications, and company service standards.
• Maintain company tools, equipment, and service vehicles in good working condition.
• Work collaboratively with other technicians and the service team.
• Participate in ongoing training to develop technical skills and stay current with HVAC equipment and service practices.

• Previous hands‑on experience servicing, maintaining, and repairing residential HVAC systems is required.
• Ability to work on water heaters
• Ability to work with light commercial HVAC equipment
• Strong technical knowledge of residential heating and air conditioning equipment.
• Experience performing preventative maintenance, troubleshooting, diagnostics, and repairs.
• Understanding of HVAC electrical and mechanical components and system operation.
• Ability to identify equipment issues and develop effective solutions.
• Excellent customer service and communication skills.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently while collaborating effectively with the team.
• Valid driver's license and a good driving record.
• Ability to lift and carry HVAC equipment and materials as required.
• Willingness to work Monday through Friday, with occasional Saturday work as needed.

Preferred Qualifications

• HVAC technical training or relevant industry certifications.
• EPA Section 608 certification.
• Experience with a variety of residential HVAC brands and equipment.
• Familiarity with HVAC service software, digital work orders, or service documentation.

WHY YOU SHOULD JOIN OUR TEAM

Compensation: $20-$25/hour + Performance Bonuses

Starting hourly rate based on experience. Additional earnings through bonuses and performance incentives. Estimated annual earnings between 75K and 100K

• Health insurance
• Dental
• Vision
• Short- and long-term disability
• PTO
• A bonus structure
• A 401(k) with company match
• Growth opportunities
• Company parties
• Uniforms