Experienced General Manager

McDonald's; Lisbon (ME); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company  

Short-term and long-term disability  

Life insurance

Paid time off

Tuition reimbursement of up to $3,000

Free meals while working

Discounts at participating national  

Professional training and career-dev

Job summary

Goble Family Restaurants, a McDonald’s franchise, is seeking a General Manager to lead a high-volume restaurant. You will drive operations, people development, and guest satisfaction while ensuring financial performance aligns with McDonald’s standards.

This leadership role focuses on optimizing quality, service, cleanliness, and food safety, with opportunities for a performance-based bonus and comprehensive benefits.

Qualifications

• Previous General Manager experience in a high-volume restaurant.
• OTP2 or OTP3 certification.
• Experience managing restaurant financial performance.
• Strong leadership, coaching, and communication skills.
• Ability to work a flexible schedule based on restaurant needs.

Responsibilities

• Leading the restaurant’s daily operations.
• Creating and executing plans to achieve sales, guest-count, labor, and profitability goals.
• Maintaining McDonald’s standards for Quality, Service, Cleanliness, and Food Safety.
• Coaching Department Managers and Shift Managers.
• Recruiting, hiring, training, and developing restaurant employees.
• Building a strong management and crew team.
• Managing employee performance, accountability, and recognition.
• Overseeing scheduling, labor deployment, and payroll controls.
• Responding to customer concerns and improving the guest experience.
• Ensuring restaurant equipment, facilities, and grounds are properly maintained.

Skills

Leadership

Coaching

Communication

People management

Education

OTP2/OTP3 certification

Job description

General Manager

Salary Range: $55,000 to $75,000 per year

The actual salary offered will be based on factors such as General Manager experience, restaurant volume, qualifications, certifications, operational knowledge, and the needs of the organization.

General Managers may also be eligible to participate in a performance-based bonus program.

Position Overview

The General Manager is responsible for operating a successful and profitable restaurant while ensuring the restaurant meets McDonald’s standards for Quality, Service, Cleanliness, and Food Safety.

This is an important leadership role with responsibility for the restaurant’s people, operations, guest experience, financial performance, and long-term success.

The General Manager works with the Area Supervisor to establish restaurant goals and create plans to achieve those goals in alignment with McDonald’s operating systems and organizational expectations.

Leadership Responsibilities

The General Manager leads a team of Department Managers, Shift Managers, and crew members who have specific responsibilities within the restaurant.

Responsibilities may include:

• Leading the restaurant’s daily operations

• Creating and executing plans to achieve sales, guest-count, labor, and profitability goals

• Maintaining McDonald’s standards for Quality, Service, Cleanliness, and Food Safety

• Coaching Department Managers and Shift Managers

• Helping managers establish performance and development goals

• Following up on managers’ progress and providing continued direction

• Recruiting, hiring, training, and developing restaurant employees

• Building a strong management and crew team

• Ensuring the restaurant is appropriately staffed

• Managing employee performance, accountability, and recognition

• Overseeing scheduling, labor deployment, and payroll controls

• Monitoring food cost, inventory, waste, cash controls, and profitability

• Maintaining a safe, respectful, and welcoming workplace

• Responding to customer concerns and improving the guest experience

• Ensuring restaurant equipment, facilities, and grounds are properly maintained

• Completing required administrative, financial, and operational responsibilities

• Preparing the restaurant and team for future growth

Preferred Qualifications

Ideal candidates will have previous General Manager experience operating a high-volume restaurant.

Preferred qualifications include:

• Previous McDonald’s General Manager experience

• McDonald’s Hamburger University graduation

• Experience operating a high-volume restaurant

• Strong leadership, coaching, and communication skills

• Experience managing restaurant financial performance

• Strong knowledge of food safety and restaurant operations

• OTP2 or OTP3 certification

• Quick-service restaurant experience

• Hospitality or retail management experience

• Ability to lead and develop managers and crew members

• Ability to work a flexible schedule based on restaurant needs

Equivalent combinations of education, training, certifications, and relevant management experience may also be considered.

Compensation

• Annual salary of $55,000 to $75,000

• Performance-based bonus program

Benefits May Include:

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) retirement plan with company match

• Short-term and long-term disability insurance

• Life insurance

• Paid time off

• Tuition reimbursement of up to $3,000 per year

• Free meals while working

• Discounts at participating national retailers

• Professional training and career-development opportunities

About Our Organization

Goble Family Restaurants is a locally owned and operated McDonald’s franchise organization with restaurants throughout Midcoast, Central, and Southern Maine.

Our focus is to improve the customer experience by providing excellent service, gold-standard quality products, and an environment where every guest feels welcomed, valued, and appreciated.

We are committed to developing our employees and promoting from within. Many members of our senior leadership team began their McDonald’s careers as crew members.

Independent Franchise Disclosure

This position is with an independently owned and operated McDonald’s franchise. The independent franchisee is a separate company and employer from McDonald’s USA.

The franchisee is solely responsible for all employment matters at its restaurants, including hiring, termination, discipline, supervision, staffing, compensation, benefits, and scheduling.

Information provided through the application process will be submitted to the independent franchise organization so it may contact the applicant and evaluate the application. McDonald’s USA will not receive a copy of the application and will not participate in employment decisions related to this position.

This posting provides general information about the General Manager position and is not a complete job description. General Managers may perform additional responsibilities based on the operational and business needs of the restaurant and organization.

Employment decisions are made without regard to legally protected characteristics. Reasonable accommodations are available to qualified applicants and employees as required by law.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.