Experienced Fire Alarm Technician

Protouch Staffing; Lincoln (NE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Medical insurance

Dental insurance

Life insurance

Paid vacation

Paid holidays

401(k)/403(b) plan

Training and field experience to支持专业发展

Career growth

Job summary

Protouch Staffing in Lincoln, Nebraska, is seeking a full-time field technician to install, service, repair, and maintain commercial fire alarm, sprinkler, and electronic life safety systems across customer sites.

The role requires NICET Level II certification within two years, high school diploma or GED, and strong troubleshooting and customer service skills; experience with Notifier/Simplex/EST systems and CCTV or access systems is preferred.

Qualifications

• High school diploma or GED required; electronics degree preferred.
• NICET Level II certification required within two years.
• Experience servicing Notifier, Simplex, EST, and CCTV systems.

Responsibilities

• Install, service, repair, and maintain commercial fire alarm, sprinkler, and life safety systems.
• Test and verify alarm panels, sirens, horns, strobes, and other devices.
• Program and reprogram systems using software and tools.
• Maintain compliance with safety and company policies.
• Handle paperwork and maintain company vehicles and relationships with customers.

Skills

Troubleshooting

Circuit analysis

Customer service

Communication

Valid driver’s license

Education

High School Diploma or GED

Electronics degree preferred

NICET Level II certified or willing to obtain

Tools

Notifier systems

Simplex systems

EST systems

Video Surveillance/CCTV

Card Access

Nurse Call systems

Job description

Responsibilities

• Install, service, repair, and maintain commercial fire alarm, sprinkler, and electronic life safety systems.
• Service and repair specified electronic life safety systems and peripheral devices.
• Test and verify alarm panels, sirens, horns, strobes, and other system devices to ensure proper operation and compliance with manufacturer specifications.
• Use a multimeter to perform voltage, resistance, and circuit analysis.
• Program and reprogram systems using programming software, computers, or programming tools.
• Service and troubleshoot Notifier, Simplex, EST, or similar fire alarm systems.
• Service Video Surveillance/CCTV, Card Access, and Nurse Call Systems.
• Maintain compliance with company policies and consult with supervisors or management regarding corrective measures and required documentation.
• Complete required service paperwork and submit documentation to the appropriate department daily.
• Maintain company vehicles in clean and good operating condition, including fueling, washing, and periodic maintenance.
• Maintain positive and professional relationships with customers, contractors, vendors, coworkers, supervisors, and management.
• May oversee other technicians as required.
• Participate in on-call responsibilities as required.
• Perform additional duties and special projects as assigned by management.
• Follow applicable safety, licensing, certification, and company requirements.

Qualifications

• High School Diploma or GED required. Degree in Electronics preferred, or 1-3 years of related experience/training, or equivalent combination of education and experience.
• Must meet all proficiencies of a NICET Level II Technician.
• Must obtain NICET Level II Certification within two years of employment.
• Ability to obtain required licenses and certifications to perform work in the security and life safety industry according to applicable state regulations.
• Experience servicing Notifier, Simplex, EST, or similar fire alarm systems.
• Experience servicing Video Surveillance/CCTV systems.
• Experience servicing Card Access systems.
• Experience servicing Nurse Call Systems.
• Strong troubleshooting, circuit analysis, and problem-solving skills.
• Strong communication and customer service skills.
• Valid driver's license and good driving record required.
• Must be able to pass required pre-employment background checks.

Work Environment

• Primarily field-based work at commercial customer and construction locations.
• Full-time, 1st shift position.
• Requires regular interaction with customers, contractors, property managers, facilities directors, vendors, and internal teams.
• May require on-call work outside normal business hours.
• Requires use of company vehicle and adherence to applicable safety procedures.
• May require working with electronic, fire alarm, security, and life safety equipment in various commercial environments.

Benefits

• Company vehicle.
• Company cell phone.
• Medical insurance.
• Dental insurance.
• Life insurance.
• Paid vacation.
• Paid holidays.
• 401(k)/403(b) plan.
• Training and field experience to support professional development and certification goals.
• Competitive benefits and opportunities for career growth.