Experienced Field Service Technician

Evergreen Fire and Security; Tacoma (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

Evergreen Fire and Security seeks an Experienced Field Service Technician to install, repair, and maintain advanced fire alarm and security systems. The ideal candidate will have NICET certification and the ability to provide exceptional customer service while adhering to safety standards. Join a leader in life safety solutions and enjoy a competitive pay structure, opportunities for advancement, and a supportive team environment.

Benefits

Competitive pay

Paid Time Off (PTO)

Paid holidays

Medical, dental, and vision insurance plans

401(k) plan with up to 4% match

Employee Assistance Program (EAP)

Life insurance

Qualifications

• Must hold NICET II certification or higher.
• Ability to work on-call in rotation for service calls.

Responsibilities

• Install, repair, and maintain fire alarm and security systems.
• Serve as the primary contact for service calls.
• Ensure compliance with state and federal regulations.

Skills

Customer Service

Technical Expertise

Compliance with Regulations

Education

NICET II - Fire Alarms Systems Certification

EL06 Certification

Job description

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Join to apply for the Experienced Field Service Technician role at Evergreen Fire and Security

Evergreen Fire and Security is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems.

The Key to Our Success

Our success is due in large part to the experience, skills, and expertise of the best and brightest employees in the industry. Due to growth, we are looking for additional qualified experts to join the Evergreen team. Think you have what it takes? Great! We welcome you to submit your qualifications for this excellent career opportunity at Evergreen Fire and Security.

The Responsibilities:

• Installs, repairs, tests, and handles the maintenance of projects as assigned
• Delivers expertise on fire alarm, CCTV, ESS, and access control systems
• Serves as first point of contact with internal and external customers for service calls
• Schedules work with applicable authorities
• Reviews bids for quality control purposes and recommends requirements to management
• Reports deficiencies in a timely and effective manner to prevent additional repairs
• Schedules appointments, including service work orders, to ensure customers’ needs are met, and the program goals are appropriately satisfied
• Performs on-call duties
• Expedites and ensures accuracy with all service, testing, inspection correspondence, work orders, and other associated paperwork
• Carries out administrative duties as needed to perform projects to completion
• Provides customer service and represents Evergreen Fire and Security in a professional manner
• Ensures compliance with all state and federal regulations as applicable to service, installation, and maintenance of all systems including OSHA safety standards
• Installs conduit as necessary
• Trains customers on the usage of all applicable products for installation and/or upgrades
• Travels as necessary

The Necessities

• NICET II - Fire Alarms Systems or higher certification
• EL06
• Ability to work on-call in rotation for after-hour service calls, on-call pay provided

Great to Have

• US government Clearance may be required

The Benefits

• Competitive pay
• Paid Time Off (PTO)
• Paid holidays
• Medical, dental, and vision insurance plans
• 401(k) plan
  • Up to 4% match available
  • 100% vested from day one
• Healthcare flexible spending accounts
• Dependent care flexible spending accounts
• Employee Assistance Program (EAP)
• Company-sponsored group term life insurance
• Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance

Pay range is $40 - $60 per hour for well-qualified candidates.

We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at www.evergreenfire.com.

Evergreen Fire & Security is a US government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities.

Evergreen Fire and Security is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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