Experienced Field Service Diesel Technician

Wagner Equipment Co.; Pueblo (CO); On-site; Full time

Job summary

Wagner Equipment Co. is seeking an Experienced Field Service Diesel Technician to diagnose, troubleshoot, and repair heavy equipment at customer sites. This full-time role offers a $3,000 sign-on bonus, extensive training, competitive pay, and generous benefits including 401K contributions, PTO, and more. Join a dedicated team where you can thrive and grow your career in a supportive environment.

Benefits

Paid Time Off (PTO) Plan

Medical, dental, and vision insurance

Life and AD&D Insurance

401K with company contributions

Tuition Reimbursement

Employee Assistance Program (EAP)

Qualifications

• At least 3+ years servicing heavy equipment.
• 1-3 years administrative/clerical experience.
• 3-5 years customer service experience.

Responsibilities

• Diagnose, troubleshoot, and repair heavy equipment.
• Complete CAT service reports and maintain logs.
• Communicate with customers about repairs and concerns.

Skills

Troubleshooting

Customer Service

Sales

Communication

Safety Knowledge

Education

High School Diploma or GED

Relevant CAT-related courses

Tools

Microsoft Word

Microsoft Outlook

DBS

SIS Web

Job description

Experienced Field Service Diesel Technician

Job Category: Service

Requisition Number: EXPER004953

Apply now

• Full-Time

Locations

Showing 1 location

Pueblo, CO 81008, USA

Description

** $3,000 SIGN-ON BONUS TO QUALIFIED CANDIDATES **

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training, and employee development along with a chance to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and provide the tools you need to maximize your potential within Wagner.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, with company contributions up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Citizens Equity First Credit Union services, including payroll deductions, savings, accounts, loans, VISA cards, and more.
• Additional benefits: Unum Supplemental Life Insurance, Aflac Critical Illness & Accidental Insurance, ID WatchDog, and discounted employee phone plans.

The Experienced Field Service Diesel Technician works with some supervision to diagnose, troubleshoot, and repair heavy equipment at customer sites, reflecting Wagner's vision of working as “One Professional Team.”

Pay Rate: $36.50 - $52.60 per hour, dependent on education and experience.

Essential Functions

Reasonable accommodations may be made for individuals with disabilities.

• Maintain truck and crane inspection logs daily
• Complete CAT service reports with proper grammar, legibility, and appropriate SIMS code
• Transmit photos, timecards, service reports, and other information via email
• Keep good customer records on assigned jobs
• Maintain credit card receipts for accounting
• Coordinate with Service, Product Support, and Sales departments to meet customer needs
• Communicate with customers about repairs, parts, and concerns
• Teach and coach other technicians
• Promote Wagner Equipment to customers
• Troubleshoot and repair CAT equipment accurately the first time
• Read and apply electrical and hydraulic schematics
• Safely rig or hook components for lifting
• Remove, repair, and install major components
• Maintain tooling per MSHA and OSHA regulations
• Determine warranty repairs in the field and communicate decisions
• Maintain service vehicle in good condition
• Other duties as assigned

Required Education and Experience

• High School Diploma or GED
• Relevant CAT-related courses
• At least 3+ years servicing heavy equipment
• 1-3 years administrative/clerical experience
• 3-5 years customer service experience
• 3-5 years sales experience

Additional Eligibility Requirements

• DOT Health Card
• Class D Driver’s License
• MSHA License

Physical Demands & Competencies

• Standing, walking, talking, sitting, use of hands & hearing
• Climbing ladders, stairs, etc.
• Lifting/moving objects up to 100 pounds
• Data entry, communication, reasoning, organizational, math skills
• Safety & product knowledge
• Basic knowledge of Microsoft Word and Outlook
• Intermediate knowledge of DBS, ET/SIS, SIS Web, STW
• Ability to work independently
• Well-rounded knowledge of CAT equipment

Work Environment

• Noise: Loud
• Indoor and outdoor settings

Travel Requirements

• 75%-100%

Note: Job offers are contingent upon pre-employment screenings, including background checks, drug testing, and other assessments. This description is not exhaustive; duties may change. Requirements are minimum standards. Wagner is an EEO/AA/Veterans/Disabled employer.