Experienced Facilities General Analyst

Boeing; Seattle (WA); On-site; USD 86,700 - 117,300; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid/unpaid time away

Job summary

A leading aerospace company in Seattle is seeking an Experienced Facilities General Analyst to join their team. The ideal candidate will support operational training and process improvements while collaborating with various teams. Responsibilities include leading training efforts, managing safety processes, and providing administrative support. Requirements include over 3 years of customer service and Microsoft Office experience. This full-time position offers a competitive salary and benefits package.

Qualifications

• 3+ years of experience with Microsoft Office Suite (PowerPoint, Excel, Word).
• 3+ years of experience in customer service.
• Experience in coaching, instructing, or employee development.

Responsibilities

• Lead training curriculum for onboarding new custodians.
• Prepare and own documented processes and standard work.
• Participate in safety training and lead new employees.

Skills

Microsoft Office Suite proficiency

Customer service

Coaching and instructing

Leadership development courseware design

Tools

SharePoint

Microsoft Teams

Job description

Overview

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing’s NW Custodial Services organization is seeking Experienced Facilities General Analysts to join our NW Hiring and Training team in Seattle, WA, while also supporting our Everett site.

The ideal candidate will be a detail-oriented and collaborative professional who supports operational training and process improvement initiatives across our facilities, working closely with internal teams, external partners, and leadership to ensure efficient coordination and effective process management.

Position Responsibilities

• Lead training curriculum for onboarding new custodians (combination of hands-on and classroom instruction)
• Prepare, update and own documented processes and standard work
• Lead with a safety mindset – Participate in safety training and then lead with new employees. In addition, innovate solutions to reduce risk to personnel safety
• Provide administrative support to hiring managers (employment movement, manage training schedule, coordinate/schedule interviews, etc.)
• Proficient in Microsoft Suite and CMMS work management tools
• Interact with suppliers and buyers
• Facilitate team relationships to ensure a thorough understanding of the organization’s needs and requirements and the continuous improvement of contractual processes
• Communicate with internal and external suppliers and customers to coordinate scheduled activities
• Lead efforts to review, create, improve, and document processes and procedures related to facilities operations
• Recommend and implement improvements
• Prepare and present reports explaining options, impact, and recommendations
• Receive internal and external customer requests for services or goods related to buildings, equipment, and systems
• Provide general technical support and troubleshooting assistance for various facilities hardware, software, systems, or processes
• Deliver process training and support the creation of training materials
• Coordinate with internal training organizations and outside vendors as applicable

Basic Qualifications (Required Skills/Experience)

• 3+ years of experience with Microsoft Office Suite (PowerPoint, Excel and Word)
• 3+ years of experience in customer service
• Experience in coaching, instructing or as an employee development specialist
• Experience in designing and employing leadership development courseware and/or curriculum

Preferred Qualifications (Desired Skills/Experience)

• Experience with Facilities Operations or Facilities Management
• Experience in data analysis
• Experience using SharePoint
• Experience with Microsoft Teams

Other Details

• Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
• Shift: This role will support 2nd shift.
• Pay & Benefits: Boeing offers a Total Rewards package including competitive base pay and variable compensation opportunities, with eligible benefit programs (health insurance, flexible spending accounts, retirement plans, life and disability insurance, and paid/unpaid time away). Specific programs vary by location, eligibility, and bargaining agreements. Pay is based on experience and market factors. Summary Pay Range: $86,700 - $117,300.
• Application Deadline: Applications accepted until Sept. 17, 2025.
• Export Control Requirements: This position must meet export control compliance requirements. A “U.S. Person” as defined by 22 C.F.R. 120.15 is required.
• Export Control Details: US-based job, US Person required.
• Relocation: Relocation assistance is not a negotiable benefit for this position.
• Visa Sponsorship: Employer will not sponsor applicants for employment visa status.
• Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status or other protected characteristics.

Note: This refined description focuses on the role responsibilities, qualifications, and essential details relevant to the Experienced Facilities General Analyst position in Seattle/Everett, WA.