Experienced Commercial Door & Dock Technician

DuraServ; Suwanee (GA); On-site; USD 27,552,000 - 48,216,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Life insurance

Disability insurance

Tooling & training

Advancement opportunities

Job summary

DuraServ is seeking experienced technicians to diagnose with precision, install with pride, and own the outcomes on customer sites across Georgia. You will handle complex service calls independently, read wiring diagrams, and fabricate as needed, ensuring the dock and door systems run reliably.

Ideal candidates have 3+ years in commercial dock and door work, a valid driver’s license, and the ability to work outdoors in varying conditions, with welding and mechanical/electrical skills valued.

Qualifications

• Valid, current state-issued driver's license; field travel to customer sites daily.
• Ability to meet physical demands: outdoor fieldwork, frequent ladder use, lifting up to 50 pounds.
• 3+ years of hands-on experience with commercial dock and door systems.

Responsibilities

• Install, service, and maintain dock and door equipment to manufacturer standards.
• Diagnose root causes across mechanical and electrical systems.
• Read manuals and wiring diagrams to guide diagnostics and repairs.
• Maintain a safe job site and comply with OSHA policies.
• Document service activity with parts used and recommendations for maintenance.
• Communicate clearly with customers and provide real-time updates.

Skills

Problem-solving

Mechanically inclined

Electrical systems

Hydraulics

Fabrication

Customer-facing

Self-managed

Physically capable

Education

High School Diploma or equivalent

Trade school certificate or diploma

Tools

Welding equipment

Hand tools

PPE

Job description

You find what everyone else missed.

DuraServ is looking for experienced technicians who diagnose with precision, install with pride, and own the outcome.

DELIVER SOLUTIONS THAT MATTER.

Most Technicians Fix What's Broken.

You find what everyone else missed.

DuraServ is looking for experienced technicians who diagnose with precision, install with pride, and own the outcome.

Are You the One They Call When It Has to Be Done Right?

Commercial dock and door systems are not optional infrastructure. When a loading dock goes down, a distribution center stops moving. When a high-speed door fails, a cold chain breaks. When the job has to be done right — the first time, on site, under pressure — that\'s when your experience matters most.

At DuraServ, experienced technicians are the core of the operation. You\'ll work independently, own complex service calls and installations, and be trusted to make technical decisions in the field without someone standing over your shoulder. You\'re not just a wrench — you\'re the reason the customer\'s facility keeps running.

If you\'ve earned that level of trust somewhere else — and you\'re ready to bring it somewhere it will be recognized — let\'s talk.

What You\'ll Own

The Technical Work

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptoms
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately

The Ownership

• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards — no shortcuts, no exceptions
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
• Support teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses together

Who You Are

You don\'t guess. You diagnose. You don\'t patch. You fix. And when you\'re done, the system runs better than before you arrived.

• A true problem-solver — you find root causes and deliver lasting solutions, not temporary fixes that bring a callback
• Technically fluent — hands-on knowledge of mechanical and electrical systems, and comfortable with welding, hydraulics, and fabrication
• Self-managed — you run your day, your tools, and your job site like a professional without waiting to be told
• Physically capable — regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds
• Customer-facing confident — you communicate complex technical information clearly and represent DuraServ with professionalism on every call
• A competitor — you take pride in being the technician who handles the jobs others can\'t, and you don\'t leave a job site until it\'s right

Education & Experience

Required

• Valid, current state-issued driver\'s license — field travel to customer sites is daily
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly

Preferred

• High School Diploma or equivalent — trade school certificate or diploma accepted and valued
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work
• 3+ years of hands-on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment. This is the line that separates an experienced technician from an apprentice.

What\'s In It For You

• Competitive hourly pay commensurate with your experience and skill level
• Autonomy and trust — you\'re given the tools and the freedom to do your job the right way
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• Premium tools, ongoing paid training, and manufacturer certifications
• A high-performance team environment — no slackers, no shortcuts, no one dragging down the standard you\'ve built your career on
• Clear advancement track — technical excellence at DuraServ leads to leadership opportunities for those who want them

A Note to the Right Technician.

If you\'ve been in a shop or on a crew where your skill was taken for granted — where the standard was \"good enough\" and the best technicians got the same treatment as the worst ones — this is a different environment.

DuraServ\'s field technicians are the company\'s reputation on every job site. We hire people who take that seriously — and we back them up with the tools, training, and team they need to deliver.

Deliver solutions that matter. That\'s not a slogan. It\'s the standard.

NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ\'s Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward