Experienced/Certified Service Technician

Lexus of Orland; Orland Park (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life

401k with match

Paid vacation

Job summary

Kowalis Auto Group is seeking a Service Technician with over 5 years of experience. The ideal candidate will hold an ASE Certification and have expertise in diagnosing and repairing automotive systems including engines and electrical systems.

The role requires excellent customer service skills and the ability to work in a dynamic team environment. You will be expected to communicate effectively with customers and provide estimates for service needs.

Qualifications

• 5+ years of Service Technician experience required.
• ASE Certification is mandatory.
• Broad knowledge of new vehicle technologies.

Responsibilities

• Perform work specified on the repair order efficiently.
• Test-drive vehicles and components using diagnostic tools.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor.
• Provide an estimate of time needed for additional repairs.

Skills

Service Technician experience

ASE Certification

Diagnostic skills

Electrical repair

Engine Repair

Customer service skills

Basic computer skills

Team collaboration

Education

High school diploma or GED

Tools

Electronic diagnostic equipment

Job description

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.

BENEFITS

• Health
• Dental
• Vision
• Life
• 401k with match
• Paid vacation

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed
• Provide an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications

Qualifications

• 5+ years of Service Technician experience required
• ASE Certification required
• A-level qualifications, including Diagnostic, Electrical and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a dynamic environment
• Ability to collaborate effectively
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Minimum high school diploma or GED equivalent required
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.