Experienced Catastrophe Claims Representative

Auto-Owners Insurance; Louisville (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Matching 401(k) retirement plans

Fully funded pension plan

Bonus programs

Paid holidays and vacation days

Comprehensive health care plan

Job summary

A top-rated insurance provider is looking for experienced CAT Claims Representatives to handle catastrophe claims. This role involves significant travel and the ability to investigate claims accurately. Ideal candidates possess a bachelor's degree, at least 2 years of relevant experience, and proficiency in Xactimate software. The position offers competitive salaries and extensive benefits including a pension plan and health care.

Qualifications

• Minimum of 2 years claims handling experience or comparable experience.
• Field claims experience with multi-line property and casualty claims.
• Proficient with Xactimate software.
• Proficient with Xactimate software.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Possess a valid driver’s license.
• Military experience is considered.

Responsibilities

• Travel up to 21 days for catastrophe claims.
• Investigate and determine policy coverage.
• Ensure timely and accurate claims payments.
• Study policies, endorsements and forms to understand coverage.
• Resolve claims toward timely and accurate payments and outcomes.
• May attend arbitrations, mediations, depositions or trials as needed.

Skills

Claims handling

Xactimate software

Communication skills

Data organization

Problem resolution

Multiple assignments handling

Driver’s license

Military experience considered

Education

Bachelor’s degree or equivalent experience

Tools

Xactimate software

Job description

Overview

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. There are multiple catastrophe (CAT) claims representative positions open across the 26 states in which we operate.

The current locations for which we are seeking CAT Claim Reps are listed in the job posting.

Responsibilities

• Frequent travel up to 21 days at a time and on short notice to the location of a catastrophe, which would most likely be out of state.
• Meet the physical demands required for the position including carrying and climbing a ladder.
• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work toward the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.

Qualifications

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience or comparable experience
• Field claims experience with multi-line property and casualty claims and wind/hail
• Proficient with Xactimate software
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license
• Military experience is considered

Benefits

• Competitive salary
• Matching 401(k) retirement plans
• Fully funded pension plan
• Bonus programs
• Paid holidays, vacation days, personal days, paid sick leave
• A comprehensive health care plan

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.