Experienced Catastrophe Claims Representative

Auto-Owners Insurance; Little Rock (AR); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health care plan

Paid holidays, vacation days, personal

Paid sick leave

Job summary

Auto-Owners Insurance is seeking CAT Claim Representatives across multiple locations. The role involves travel to catastrophe sites, strict adherence to coverage determinations, and timely claims payments.

A background in multi-line P&C claims and Xactimate proficiency are preferred. Candidates should have a bachelor’s degree or equivalent, at least two years of claims handling experience, and strong communication and analytical skills.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of 2 years claims handling experience or comparable experience.
• Field claims experience with multi-line property and casualty claims and wind/hail.
• Proficient with Xactimate software.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss.
• Analyze legal liability and pay or deny losses.
• Work toward resolution of claims; may attend arbitrations, mediations, depositions or trials.
• Ensure claims payments are issued in a timely and accurate manner.

Skills

Claims handling

Communication skills

Analytical thinking

Multitasking

Education

Bachelor’s degree or equivalent experience

Tools

Xactimate

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

• There are multiple positions open across the 26 states in which we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.*

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to

• Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.
• Can meet the physical demands required for the position including carrying and climbing a ladder.
• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience or comparable experience
• Field claims experience with multi-line property and casualty claims and wind/hail
• Proficient with Xactimate software
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license
• Military experience is considered

Benefits

• Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer.

The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.