Experienced Broadband Installation Technician – Production Incentives - Augusta

Madisoncablega; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle provided

Health, dental & vision insurance

Company-paid life insurance

401(k) with company match

Work-life balance

Job summary

Madison Telecommunications is seeking an Experienced Broadband Installation Technician to deliver reliable broadband services to residential and small business customers. The role emphasizes on-site installation, troubleshooting, and configuring Wi-Fi networks, with an emphasis on quality customer experience.

The position offers growth into leadership, commercial services, and fiber projects, along with an incentive-based production program.

Qualifications

• Experience installing, troubleshooting, and restoring broadband services in homes and businesses.
• Ability to configure Wi-Fi networks and related customer equipment.
• Strong diagnostic skills to identify and resolve technical issues on-site.
• Capable of independent work while delivering an outstanding customer experience.

Responsibilities

• Install, troubleshoot, and restore broadband services at customer sites.
• Configure Wi-Fi networks and customer equipment to ensure reliable service.
• Diagnose issues and deliver timely, quality solutions.
• Work independently while maintaining a strong focus on customer satisfaction.
• Complete electronic documentation and manage daily routes efficiently.

Skills

Broadband installation

Troubleshooting

Wi-Fi configuration

Customer service

Job description

Experienced Broadband Installation Technician – Production Incentives

Build a Career. Enjoy Your Life.

You're Already a Skilled Technician. Isn't It Time Your Career Offered More Than Just Another Route?

At Madison Telecommunications, we believe experienced technicians deserve more than a paycheck. We offer opportunities to grow into leadership, commercial services, fiber projects, and regional assignments—all while working for a company that values quality, rewards performance, and respects your life outside of work.

If you have experience with broadband, cable, fiber, satellite, alarm systems, low-voltage, electrical, HVAC, or other field-based technical work, bring your skills to a company where your experience is recognized and your career can continue to grow.

Why Experienced Technicians Make the Move

• Be recognized and rewarded for quality work and productivity.
• Advance into Commercial Services, Fiber Projects, Training, Quality Control, or Leadership.
• Optional Travel Team with additional incentive pay for regional projects throughout the Southeast.
• Stable, year-round work with a company serving customers for more than 30 years.
• Company vehicle provided.
• Health, Dental & Vision Insurance.
• Company-paid Life Insurance.
• 401(k) with Company Match.
• We value work-life balance and believe your life outside of work matters.

A Day in the Life

• Install, troubleshoot, and restore broadband services in customer homes and businesses.
• Configure Wi-Fi networks and customer equipment.
• Diagnose technical issues and deliver quality solutions.
• Work independently while providing an outstanding customer experience.
• Complete electronic documentation and efficiently manage your daily route.

Choose Your Career Path

Senior Technician ? Lead Technician ? Quality Control ? Field Trainer ? Commercial Services ? Fiber Projects ? Supervisor ? Operations Management

Experienced technicians may also qualify for our Optional Travel Team, supporting projects throughout the Southeast while earning additional travel incentives.

Our Hiring Standards

Because our technicians work independently inside customers' homes and businesses and operate company vehicles, all applicants must meet our customer, insurance, and company hiring requirements.

Minimum qualifications include:

• Be at least 21 years of age (required by our commercial vehicle insurance carrier).
• Hold a valid driver's license with an acceptable Motor Vehicle Record (MVR).
• Successfully meet our background screening requirements:
  • No felony convictions.
  • No pending criminal charges.
  • Misdemeanor convictions are reviewed on an individual basis.
• Successfully pass a pre-employment drug screen. Madison Telecommunications is a Drug-Free Workplace.
• Be legally authorized to work in the United States without current or future employment sponsorship.

These standards help us protect our customers, our employees, and the communities we serve.

Ready for a Better Opportunity?

If you're an experienced technician looking for a company that values your skills, rewards performance, and provides real opportunities for advancement, we'd love to meet you.

Apply today and Build a Career. Enjoy Your Life.