Experienced Billing & Account Specialist

Mandy Hancock Law PLLC; Knoxville (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

Paid holidays

PTO

Medical/dental/vision insurance

401(k)

Growth opportunities

Job summary

Mandy Hancock Law PLLC in Knoxville, TN seeks a detail‑oriented Legal Billing & Accounts Specialist to own billing, invoicing, and client communications. You will support day‑to‑day financial operations in a growing firm.

You should be organized, independent, and collaborative, with strong QuickBooks Online skills and a focus on accurate, timely work. Compensation is hourly with bonus opportunities, benefits, and room for growth.

Qualifications

• The ideal candidate will demonstrate strong QuickBooks Online skills.
• Excellent organization, dependability, and attention to detail.
• Strong communication and customer service skills.
• Ability to manage a fast-paced workflow with professionalism.
• Ownership mindset and accountability for results.

Responsibilities

• Manage firm billing and invoicing processes with accuracy and consistency.
• Enter and maintain revenue and expense information in QuickBooks Online.
• Monitor retainer replenishments, accounts receivable, collections, and accounts payable.
• Maintain accurate financial records across systems and databases.
• Communicate professionally with clients regarding billing matters and provide responsive support.
• Identify discrepancies or process inefficiencies and recommend improvements.

Skills

QuickBooks Online

Organization

Dependability

Attention to detail

Communication

Customer service

Problem solving

Policy adherence

Accountability

Timeliness

Tools

QuickBooks Online

Job description

Mandy Hancock Law PLLC

Where Financial Accuracy Builds Client Trust

Legal Billing & Accounts Specialist

Where Financial Accuracy Builds Client Trust

At Mandy Hancock Law PLLC, strong financial operations are an important part of delivering an excellent client experience. We are seeking a Legal Billing & Accounts Specialist who takes ownership of billing, financial records, and client communication while supporting the day-to-day financial operations of a growing law firm.

This position is ideal for someone who is organized, precise, dependable, and comfortable working independently while collaborating with a professional team. If you take pride in accurate work, clear communication, and finding ways to improve processes, we would love to meet you.

Why Join Mandy Hancock Law?

We value professionalism, clear communication, personal accountability, continuous improvement, and a supportive team environment. Your work will directly support both clients and the attorneys who serve them.

Compensation & Benefits

$20-$25 per hour, depending on experience, plus performance-based bonus opportunities

Benefits Include

• Performance-based bonus opportunities
• Paid holidays
• Paid time off (PTO)
• Medical, dental, and vision insurance
• 401(k) after six months of employment
• Opportunities for professional growth and development

Compensation: $20-$25 hourly DOE plus performance-based bonus opportunities

Qualifications

• The ideal candidate will demonstrate:
• Strong working knowledge of QuickBooks Online
• Excellent organization, dependability, and attention to detail
• Strong communication and customer service skills
• Ability to manage a fast-paced workflow with professionalism and consistency
• Strong problem-solving skills and sound judgment
• Ability to learn and apply company policies, procedures, and systems
• Ownership mindset with accountability for results
• Commitment to accurate, timely, and client-focused work
• Professional, collaborative, and service-oriented approach

Responsibilities

• What You'll Do:
• Manage firm billing and invoicing processes with accuracy and consistency
• Enter and maintain revenue and expense information in QuickBooks Online
• Monitor retainer replenishments, accounts receivable, collections, and accounts payable
• Maintain accurate financial records across systems and databases
• Communicate professionally with clients regarding billing matters and provide responsive customer support
• Identify discrepancies or process inefficiencies and recommend practical improvements