Experienced Automotive Service Manager

Ice Cold Air Discount Auto Repair; Florida; On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Health insurance

Paid time off

Hands On Training

Paid Holiday

Paid Vacation

Job summary

An automotive repair company in New York is seeking an Experienced Automotive Service Manager. You will oversee daily operations, enhance customer engagement, and lead a team. Ideal candidates have at least 5 years in automotive service and a proven sales record. The position offers a base pay of $65,000 plus commissions, along with benefits including health insurance and paid time off.

Qualifications

• Minimum of 5 years of experience in automotive service and repairs.
• Proven track record in sales and people management.
• Strong leadership and communication skills.

Responsibilities

• Manage and oversee daily operations of the automotive service center.
• Develop and implement sales strategies to increase revenue.
• Ensure compliance with all company policies and procedures.

Skills

Sales experience

Customer service

Team management

Problem-solving

Communication skills

Education

High school diploma or equivalent

Technical degree or certification

Tools

Microsoft Office

Job description

Future Opening: Experienced Automotive Service Manager

Ice Cold Air Discount Auto Repair is a FL Based Automotive Repair Franchise with 14 locations throughout Hillsborough, Pinellas, Pasco, Hernando and Citrus Counties. We specialize in Automotive AC Repairs while performing all repairs on All Makes and Models of Automobiles. All locations are independently owned and operated.

Our work environment includes:

• Great Pay
• Hands On Training
• Paid Holiday
• Paid Vacation

An Automotive Service Manager manages the Repair Shop and handles customer service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers. Service Managers are a pivotal role in the Ice Cold Air Discount Auto Repair company. They are expected to increase gross shop sales and profits.

Responsibilities:

• Manage and oversee the daily operations of the automotive service center
• Ensure that all customer needs and concerns are addressed in a timely and professional manner
• Develop and implement sales strategies to increase revenue and profitability
• Manage and train a team of service technicians and support staff
• Monitor and maintain inventory levels of parts and supplies
• Implement and enforce safety procedures and protocols
• Perform quality control inspections of repairs and maintenance services
• Maintain accurate records and reports on service center operations
• Ensure compliance with all company policies and procedures

Are you a tech savvy self starter looking for a great opportunity? Join a growing Automotive Repair Company that values their relationships. If you have excellent communication skills, love building relationships and thrive at building a business the old fashioned way, by doing good business and building value we are looking for you.

Experience in sales is a crucial requirement for this job. Your ability to effectively communicate and negotiate with clients will be a key factor in achieving success in this role. We are looking for someone who has a proven track record of exceeding sales targets and delivering outstanding customer service. If you have what it takes to drive sales and build strong relationships with customers, we encourage you to apply.

Must be able to manage people and processes. Must be emotionally mature and able to diffuse tense situations. Must have a positive disposition and love taking care of people. We are looking for someone who takes pride in their job and is looking to be a part of a winning team.

Pay is Base + Commissions tied to enhanced customer engagement trackable by car count, average repair order and customer satisfaction.

Initial Schedule is 6 days a week Monday - Friday 7:30 am- 5:30 pm Saturday 7:30 am - 2:30 pm

This position is great for Service Managers with:

• Experience in Independent Repair shops
• Strong background in automotive service and repairs
• Computer literacy is required
• Proven Track Record in Sales
• Service Writing Experience
• People Management Experience

Requirements: - High school diploma or equivalent; technical degree or certification preferred - Minimum of 5 years of experience in automotive service and repairs - Proven track record in sales and people management - Strong leadership and communication skills - Knowledge of automotive technology, tools, and equipment - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in Microsoft Office and other computer programs - Valid driver's license and clean driving record

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Schedule:

• Monday to Friday
• Every Saturday

Shift:

• 10 hour shift
• Day shift

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.