Experienced Automotive Service Advisor Chevy

Tom Bell Chevrolet; Redlands (CA); On-site; USD 45,000 - 100,000; Full time

Job summary

Join a rapidly growing Toyota dealership as an Experienced Automotive Service Advisor. In this dynamic role, you will leverage your automotive service experience to provide exceptional customer service, manage service appointments, and ensure clear communication between customers and technicians. With a focus on quality and safety, you'll play a vital role in enhancing customer loyalty and satisfaction. This full-time position offers a comprehensive pay plan and benefits package, with opportunities for advancement through factory and internal training. If you're passionate about the automotive industry and customer service, this is the perfect opportunity for you.

Qualifications

• Minimum 2 years of automotive service experience required.
• Valid driver's license and good driving record necessary.

Responsibilities

• Schedule service appointments and greet customers in a friendly manner.
• Serve as a liaison between the customer and technician.

Skills

Automotive Service Experience

Customer Service Skills

Time Management

Attention to Detail

Job description

Job Description

Experienced Automotive Service Advisor

We are one of the fastest growing Toyota Dealerships in all of Southern California. We are looking for Service Advisors; 2 years of automotive service experience is required, but we will make possible exceptions for the right candidates. We provide both factory and internal training for advancement potential within the dealership. Salary and benefits are commensurate with experience and will only be discussed upon the position being offered after the interview process. We look forward to receiving your Resume.

Minimum Requirements:

• Two years or more previous automotive service experience.
• Ability to be on your feet for long periods of time.
• Ability to follow processes to ensure quality and safety.
• Must pass a drug test.
• Must pass a physical.
• Valid driver's license and a good driving record.
• Must display good judgment.

Responsibilities:

• Schedule service appointments by answering incoming service calls.
• Greet customers in a timely, friendly manner and obtain information.
• Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Provide the client with an accurate estimate of repair or maintenance cost, explaining associated costs, detailing problems, and pertinent information, and securing client authorization of repair or service.
• Work in a fast-paced environment, stay organized, and manage time efficiently.
• Document work performed on each vehicle on the repair order.
• Provide an exceptional customer experience to drive loyalty.

Benefits:

• We have a comprehensive pay plan and benefits package that will be explained in detail with selected job candidates.

Job Type: Full-time

Experience:

• Service Advisor: 2 years (Required)

Salary: $45,000.00 to $100,000.00 /year