Experienced Auto Glass Installation Technician

belron; Hampton (VA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

401(k) matching

Medical plans

Paid time off

Holidays

Volunteer days

Tuition reimbursement

Job summary

Safelite in Virginia Hampton is seeking an experienced Auto Glass Technician to perform repair, replacement, and recalibration services in Safelite Shops or Mobile Glass Shops. You will be part of a team focused on safety, quality, and exceptional customer service.

Training and career growth opportunities are emphasized. The role offers a clear career pathway from Technician to Senior Technician to Master Technician, with leadership coaching and mentorship responsibilities available for senior

Qualifications

• 2+ years of auto glass experience
• Experience with recalibration of safety systems
• Experience with diagnostic testing or related automotive service

Responsibilities

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop focusing on safety, quality and customer service
• Recalibrate automotive safety systems and perform diagnostic testing
• Operate Safelite tools and technologies and manage work orders and customer administration
• Communicate with customers in person, by text, and by phone and promote Safelite services

Skills

Lifting up to 50lbs

Stand long hours

Hand and power tools

Vehicle operation

Customer service

Safety compliance

Education

High School Diploma / GED

Driver's license

Tools

True Seal®

Ezi-Wire

Glass Table System (GTS)

MRM technology

Job description

Does this position interest you? We’re known as an auto glass company. That’s the focus of what we do. But beyond the glass, we’re so much more. We’ll help you build a fulfilling career and encourage you to have a life. Let us be the best place you’ll ever work.

Job Description

If you are an experienced Auto Glass Technician, you already know your skills are in demand. As the industry leader and part of Belron®, the world leader in vehicle glass repair, replacement, and recalibration, Safelite is investing in advanced technology, career growth, and technician development. Whether you currently work for a national competitor , regional glass provider, dealership, collision center, or independent shop, we would love to talk with you.

Already working in Auto Glass? If you are successful where you are but open to career growth, advanced technology, leadership opportunities, or a different long-term career path, we welcome a conversation.

A Brief Overview

You bring the skills-we’ll match you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications. Senior and Master Technician positions may include coaching, mentoring, and technical leadership responsibilities.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including troubleshooting and completing diagnostic testing.
• Proficiently operate Safelite's tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required bv the "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.
• Performs other duties as assigned
• Complies with all policies and standards

What You’ll Get

• Technician: $24.00 - $26.50/hr
• Senior Technician: $26.50 - $29.50/hr
• Master Technician: $29.00 - $32.25/hr
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com .
• Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.
• Actual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
• Proven experience as an Auto Glass Technician (2+ years preferred)

Experience Qualifications

• Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.
• Technician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
• Master Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.
• Experience ranges are intended as guidelines and may vary based on qualifications and business needs.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer servi