Experienced Auto Glass Installation Technician

belron; Chesapeake (VA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

401(k) with company matching

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite is seeking Auto Glass Technicians at varying levels to deliver repair and replacement services with emphasis on safety and customer service. Positions may be filled as Technician, Senior Technician, or Master Technician based on experience and certifications.

Senior/Master levels include coaching, mentoring, and leadership responsibilities, with growth opportunities across technology and training tracks. Requires high school diploma and valid driver’s license.

Qualifications

• High school diploma or GED preferred.
• Valid driver’s license required to operate company vehicle.
• 2+ years of auto glass experience preferred for higher levels.

Responsibilities

• Perform auto glass repair and replacement at shop or mobile sites with a focus on safety and quality.
• Recalibrate automotive safety systems and complete diagnostic testing.
• Operate Safelite tools and systems, and assist with customer interactions.
• Mentor and support technicians for Senior/Master levels where applicable.

Skills

Manual dexterity

Customer service

Safety awareness

Problem solving

Tool operation

Education

High School Diploma or GED

Valid driver's license

Job description

Job Description

If you are an experienced Auto Glass Technician, you already know your skills are in demand. As the industry leader and part of Belron®, the world leader in vehicle glass repair, replacement, and recalibration, Safelite is investing in advanced technology, career growth, and technician development. Whether you currently work for a national competitor, regional glass provider, dealership, collision center, or independent shop, we would love to talk with you.

Already working in Auto Glass? If you are successful where you are but open to career growth, advanced technology, leadership opportunities, or a different long-term career path, we welcome a conversation.

A Brief Overview

You bring the skills-we'll match you to the right level and set you up to succeed. This position may be filled at the Technician, Senior Technician, or Master Technician level based on experience, qualifications, technical capabilities, and certifications.

Senior and Master Technician positions may include coaching, mentoring, and technical leadership responsibilities.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including troubleshooting and completing diagnostic testing.
• Proficiently operate Safelite's tools and technologies, including True Seal®, Ezi-Wire™, "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.
• Performs other duties as assigned
• Complies with all policies and standards

What You'll Get

• Technician: $24.00 - $26.50/hr
• Senior Technician: $26.50 - $29.50/hr
• Master Technician: $29.00 - $32.25/hr
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com .
• Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.
• Actual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
• Proven experience as an Auto Glass Technician (2+ years preferred)

Experience Qualifications

• Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.
• Technician: Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician: Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
• Master Technician: Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.
• Experience ranges are intended as guidelines and may vary based on qualifications and business needs.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance to all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer servi