Service Technician

Mr. Appliance of The Tri-Cities; Knoxville (TN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays

Vacation

Company provided shirts

Stocked company van

Company phone and iPad

Job summary

A leading appliance repair franchise in Knoxville is looking for an Appliance Repair Technician. You will diagnose and repair appliances, provide cost estimates, and manage customer interactions. This position requires a high school diploma, valid driver's license, and good communication skills. Enjoy competitive compensation, a supportive environment, and no weekend or after-hours emergency calls. Ideal for self-motivated individuals who thrive in hands-on roles. Apply today!

Qualifications

• Self-motivated and able to manage time effectively to meet deadlines.
• Experience in the appliance repair industry preferred.
• Valid driver's license with a clean record.

Responsibilities

• Accurately diagnose and repair appliances/equipment in the customer's home.
• Provide cost estimates for repairs and collect payment from customers.
• Complete invoices, daily route sheets, and weekly reports.

Skills

Customer service

Troubleshooting

Time management

Sales experience

Communication skills

Education

High school graduate or equivalent

Tools

Tablet technology (iPad)

Job description

Overview

We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for technicians, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer focus while Having fun in the process!

As an Appliance Repair Technician / Service Technician, you are a key member of our team responsible for the quality and efficient maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have some sales experience as well as proven communication skills with supervisors, employees, and customers.

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Hi, my name is Anthony Arroyo, and I am the owner of Mr Appliance of Knoxville.

We offer the best compensation plan, paid holidays, vacation, supportive, and friendly work environment. Company provided shirts, stocked company van, company phone and iPad. Our top performing technicians have earned over $50,000 and some have earned over $60,000.

Notice

Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Are you legally authorized to work in this country? *

Do you hold a valid driver’s license? *

Do you have experience in the appliance repair industry? *

Responsibilities

• Accurately diagnose and repair appliances/equipment in the customer's home
• Provide cost estimates for repairs and collect payment from customers for work performed
• Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
• Complete invoices, daily route sheets, and weekly reports as required
• Perform other duties as needed which may include cross-training in related positions

Qualifications and Requirements

• High school graduate or equivalent
• Valid Driver's License with clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet based technology (iPad)
• Ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
• Monday through Friday, no weekends, and no emergency after hour calls

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or move to 50 pounds.

Benefits

Benefits package varies by location

What you can expect from us

• Respect, we will be calm, fair and understanding. We are a team that supports each other
• We won\'t run you ragged, no weekends, and no after hours emergency calls
• We offer competitive wages
• We offer a certified training program that covers basic electricity, appliances, refrigeration, gas, and troubleshooting

When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout.

Notice

No emergency after hours calls, and no weekends!