Experience Team - Open Interviews!

Pins Mechanical Co; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Pins Mechanical Co. is seeking an energetic Experience Team member to engage guests and showcase our games and activities. You will drive sales of games and merchandise while delivering outstanding service in a lively, social environment.

Join our team at 4117 Worth Ave in Columbus, OH, and help guests have a memorable time while maintaining attentiveness, speed, and a positive brand presence.

Qualifications

• Ability to greet guests warmly and engage in conversation.
• Provide exceptional guest service and resolve issues.
• Strong communication with team and guests.
• Represent Pins Mechanical Co with a positive brand image.

Responsibilities

• Greet guests and maintain a friendly, energetic atmosphere.
• Check IDs for entry as needed.
• Maintain waitlist and quote accurate wait times.
• Process game and merchandise sales accurately at the point of sale.

Skills

Friendly attitude

Guest service

Communication

Brand ambassador

Job description

Open Interviews Available! We're hosting open interviews! Stop by during to meet with a member of our team. No appointment needed! Tuesdays 3-7pm; Wednesdays 3-7pm.

Pins Mechanical Co. 4117 Worth Ave, Columbus, OH 43219.

Pins Mechanical Company is a social gathering place that offers a playful alternative to a traditional night out. Whether its duckpin bowling, pinball, or shuffleboard, Pins brings people together through old-school entertainment, cold brews, and hand-crafted cocktails.

We are looking for a friendly and enthusiastic individual to join the Pins Mechanical Co. Experience Team. As a member of the Experience Team, you're responsible for actively engaging with guests and getting them excited about all of the games and activities we have to offer. You help drive game and merchandise sales by providing an exceptional service experience.

RESPONSIBILITIES

• Greet guests throughout the bar and be friendly and energetic
• Check for proper identification upon entrance to the bar
• Maintain the waitlist for duckpin bowling and quote accurate wait times
• Ring up game and merchandise sales accurately and process transactions quicklyAssist with large parties and special events, as needed
• Respond to and resolve issues with games and/or bowling lanes
• Support organization and cleanliness of the entire space
• Act as a Pins brand ambassador and be knowledgeable about our offerings
• Demonstrated ability to deliver exceptional guest service
• Positive attitude and excellent communication skills
• Sense of urgency while maintaining strong attention to detail

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.