Experience Host

Auberge Collection; Town of Gardiner (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Auberge Collection in Town of Gardiner, NY, seeks an Experience Host to curate immersive experiences for guests, fostering personal connections and memorable stays.

You will greet guests, tailor activities, share local insights, coordinate events, and act as liaison between guests and departments to ensure flawless experiences. Two years in guest service required; energy and hospitality passion valued.

Qualifications

• Two years of experience in guest service or a similar role.
• Experience developing and executing personalized services, including coordinating events and activities.

Responsibilities

• Create a warm atmosphere, engage with guests to understand preferences and needs.
• Organize and coordinate activities, events, or experiences aligned with guest interests.
• Provide information about facilities and local attractions to maximize enjoyment.
• Address and resolve guest concerns promptly and professionally for a seamless stay.
• Communicate between guests and departments to ensure smooth execution of plans.

Skills

Guest service

Event coordination

Job description

Please add your property description here.

Job Description

Embark on an exciting journey as an Experience Host, where you will be the orchestrator of unforgettable moments, curating immersive and personalized experiences for our guests. With your vibrant personality and passion for hospitality, you'll ensure each visitor feels not just welcomed but truly connected to the magic of our establishment.

• Create a warm and welcoming atmosphere, engaging with guests to understand their preferences and needs, and ensuring a positive and personalized experience.
• Organize and coordinate activities, events, or special experiences for guests, aligning with their interests and enhancing their overall stay.
• Provide information about the facility, services, and local attractions, assisting guests in making informed decisions to maximize their enjoyment.
• Address and resolve guest concerns or issues promptly and professionally, ensuring a seamless and enjoyable experience throughout their visit.
• Act as a communication bridge between guests and various departments, facilitating requests and ensuring the smooth execution of planned activities or experiences.

Qualifications

• Two years of work experience in a guest service, or similar role.
• Demonstrate success with developing and executing personalized services: possibly including coordinating events and activities.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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