Experience Design Senior Associate - Omni Channel

Testing Site - JPMC; Columbus (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Testing Site - JPMC in Columbus, Ohio, is seeking an Experience Design Associate to help shape user experiences in the digital financial space. You will collaborate with senior UX leads to structure and detail offerings within the broader customer journey.

This role focuses on mid-sized features, accessible and inclusive design, and iterative design processes. You will contribute to research, wireframes, and prototypes, applying interaction design principles across web, mobile, and branch

Qualifikationen

• 2+ years of experience or equivalent in experience design or related UX within the digital product space.
• Experience in visual design and interaction principles for digital experiences.
• Proficiency in storyboarding, wireframing, and prototyping to communicate design concepts.
• Familiarity with accessibility guidelines and inclusive design practices for diverse users.
• Exposure to design and prototyping tools like Figma, Sketch, or Adobe Creative Suite.

Aufgaben

• Contribute to design and development of user experiences for mid-sized features, ensuring alignment with user needs and business goals.
• Apply interaction design principles to create seamless flows across web, mobile, and branch.
• Participate in iterative design processes, incorporating user feedback to improve UX.
• Support inclusive design practices considering diverse backgrounds and abilities.
• Gather market trends and user research insights to inform design decisions and team strategy.

Kenntnisse

Experience design

Visual design

Wireframing

Inclusive design

User research

Tools

Figma

Sketch

Adobe Creative Suite

Jobbeschreibung

Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.

As an Experience Design Associate in Employee Experience Design, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of design and research practices, collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures. Your work will have a direct impact on mid-sized features or small collections of features within a discipline, ensuring a seamless and inclusive user experience. Contribute to the team's decision-making process and help drive customer-centric innovation strategies. At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.

Job responsibilities

• Contribute to the design and development of user experiences for mid-sized features or small collections of features and ensure alignment with user needs and business goals
• Apply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branch
• Participate in iterative design processes, incorporate user feedback and insights to improve the overall user experience
• Support the implementation of inclusive design practices taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiences
• Help to gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space
• Previous experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences
• Demonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts
• Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience
• Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)

Preferred qualifications, capabilities, and skills

• Good problem solving skills, stakeholder management and strong visual design acumen