Experience Design Lead

HugeInc; United States; Remote; USD 36,000 - 54,000; Full time

Job summary

Huge is seeking a UX Designer Lead to direct the UX strategy across complex digital products and services. You will own the experience from discovery to delivery, translating complex business and technical requirements into intuitive, user-centered solutions.

You will lead UX thinking across multidisciplinary teams, mentor design teams, and influence senior stakeholders while ensuring consistency throughout the product lifecycle. This is a remote Colombia-based role with global impact.

Qualifications

• 5-8+ years of experience leading UX for complex digital products, platforms, or services.
• Strong portfolio showing end-to-end UX and information architecture.
• Experience translating complex requirements into user-centered solutions.
• Advanced English communication skills.

Responsibilities

• Lead UX strategy and design across complex digital products, platforms, and services.
• Simplify complex user journeys and develop intuitive experiences for content-heavy environments.
• Translate business and technical requirements into user-centered solutions.
• Develop information architecture, journey maps, and experience frameworks.
• Apply user research, personalization, accessibility, and design systems throughout the design process.
• Collaborate with Product, Engineering, and Business teams to balance user needs and business goals.
• Leverage analytics and emerging technologies to improve digital experiences.
• Explore AI capabilities to enhance user experiences.
• Present design recommendations to influence stakeholders and drive alignment.
• Work within Agile environments and contribute to iterative design processes.

Education

Engineering degree

Job description

Location: This position is remote within Colombia

About Creative.

At Huge, Creative brings together designers, writers, and technologists to create meaningful digital experiences. We combine creativity, design, technology, and a deep understanding of people to transform complex challenges into intuitive, engaging, and impactful experiences.

Our teams value collaboration, experimentation, and bold creative thinking to deliver work that connects with people and drives meaningful outcomes.

The role.

Huge is looking for a UX Designer Lead to lead the UX direction across complex digital products, platforms, and services. In this role, you will own the experience from discovery through delivery, translating complex business and technical requirements into intuitive, user-centered solutions.

You will lead UX thinking across multidisciplinary teams, partnering closely with Product, Engineering, Creative, and Business stakeholders. You will bring strong research, strategic, and visual design thinking to simplify complex experiences, establish clear design direction, and drive high-quality outcomes. As a UX leader, you will influence senior stakeholders, mentor and guide teams, and ensure the experience vision remains consistent throughout the product lifecycle.

What you’ll be doing.

• Lead UX strategy and design across complex digital products, platforms, and services.
• Simplify complex user journeys and develop intuitive experiences for content-heavy and information-rich environments.
• Translate business, technical, and user requirements into clear, user-centered solutions.
• Develop information architecture, journey maps, and experience frameworks that support scalable digital experiences.
• Apply user research, personalization, accessibility, and design system principles throughout the design process.
• Collaborate closely with Product, Engineering, and Business teams to balance user needs, business objectives, and technical constraints.
• Leverage analytics, experimentation, and emerging technologies to identify opportunities and improve digital experiences.
• Explore AI capabilities and modern interaction patterns to create more relevant and effective user experiences.
• Consider privacy and different user needs when designing authenticated and unauthenticated experiences.
• Present design recommendations and rationale clearly, influencing stakeholders and driving alignment.
• Work within Agile environments and contribute to an iterative, collaborative design process.
• Participate in a culture of learning, experimentation, and continuous improvement.

What we’d like to see.

• 5-8+ years of experience leading UX for complex digital products, platforms, or services.
• A strong portfolio demonstrating end-to-end UX, complex journey simplification, information architecture, and content-heavy experiences.
• Experience translating complex business and technical requirements into intuitive, user-centered solutions.
• Strong understanding of UX research, journey mapping, personalization, accessibility, and design systems.
• Strong visual awareness and understanding of visual design principles, composition, typography, hierarchy, and interaction design.
• Experience leveraging AI capabilities, modern interaction patterns, and emerging technologies to improve digital experiences.
• Proven ability to collaborate with Product, Engineering, and Business teams and influence senior stakeholders through clear storytelling and design rationale.
• Experience working in Agile environments and balancing business goals, technical constraints, and user needs.
• Understanding of digital product strategy, analytics, experimentation, and privacy considerations.
• Strong appreciation for user experience, creative thinking, and visual quality.
• Advanced English communication skills, both written and verbal.

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.coand https://www.consejoprofesional.org.co/.

About Huge.

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge's nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You'll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers' or agents' recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

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