Experience Coordinator

UHP; Gentry (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health, dental, and vision insurance

Professional development support

Paid time off

Job summary

UHP seeks an Experience Coordinator in Gentry, Arkansas, to enhance student and visitor experiences on campus. You will be the first point of contact, ensuring a welcoming and professional atmosphere while assisting in logistics and event planning.

The ideal candidate will have excellent interpersonal skills, technology proficiency, and a background in hospitality or customer service. Benefits include competitive salary and health insurance, along with opportunities for professional growth.

Qualifications

• Valid driver's license with a safe driving record.
• Comfortable speaking with groups and interacting with diverse audiences.
• Proven experience in hospitality or customer service.

Responsibilities

• Serve as a primary contact for students and guests.
• Assist with campus events and logistics.
• Maintain a welcoming and organized campus environment.

Skills

Strong communication and interpersonal skills

Organizational and time management skills

Comfortable with technology platforms

Ability to follow through on commitments

Customer service experience

Education

Bachelor's degree in Hospitality, Business, or related field

Tools

Microsoft Office

Google Workspace

Job description

Experience Coordinator – The Opportunity

UHP is seeking an Experience Coordinator to help create an exceptional experience for students, guests, partners, and visitors across campus. This role sits at the intersection of hospitality, operations, and event support. The Experience Coordinator serves as a visible, welcoming presence on campus, helping ensure daily activities run smoothly while creating a positive and memorable experience for everyone who visits UHP.

Key Responsibilities

Student & Guest Experience

• Serve as a primary point of contact for students, guests, and visitors.
• Create a welcoming, professional, and service-oriented experience.
• Support arrivals, departures, orientations, tours, and daily student needs.
• Answer questions, resolve issues, and help ensure a positive campus experience.

Campus Operations & Hospitality

• Conduct campus walkthroughs to ensure spaces are clean, organized, and guest-ready.
• Identify and communicate maintenance, safety, or experience-related concerns.
• Support a culture of hospitality and professionalism across campus.

Events & Logistics

• Assist with planning and executing campus events, ceremonies, tours, and special programs.
• Coordinate event logistics, setup, and guest support.
• Safely transport students and guests throughout campus as needed. Collaboration & Administrative Support
  • Partner with teams across campus to support student and guest needs.
  • Utilize technology and AI-enabled tools to improve organization and efficiency.
  • Maintain schedules, communications, and records while identifying opportunities for continuous improvement.

  Required Qualifications & Experience

  • Valid driver's license with a safe driving record.
  • Strong communication and interpersonal skills.
  • Comfortable speaking with groups and interacting with diverse audiences.
  • Demonstrated ability to follow through on commitments and manage multiple priorities.
  • Strong organizational and time management skills.
  • Comfortable using Microsoft Office, Google Workspace, and other technology platforms.
  • Ability to spend extended periods standing, walking, and moving throughout campus.

  Preferred Qualifications

  • At least 1 year of experience in hospitality, guest services, customer service, student services, event coordination, tourism, or a related field.
  • Experience working in hotels, resorts, higher education, hospitality organizations, or other customer-facing environments.
  • Experience planning and executing events from start to finish.
  • Bachelor's degree in Hospitality, Business, Communications, Event Management, or a related field.
  • Military service or experience supporting veterans and military communities.

  Compensation & Benefits

  • Competitive salary, commensurate with experience.
  • 401(k).
  • Health, dental, and vision insurance.
  • Paid time off.
  • Professional development support.
  • Access to UHP performance and recovery facilities.

  Veterans, transitioning service members, and military spouses are strongly encouraged to apply.