Experience Coordinator

UHP (Unlock Human Potential)

Missouri

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Health, dental, and vision insurance

Paid time off

Professional development support

Access to UHP facilities

Job summary

UHP — Unlock Human Potential is seeking an Experience Coordinator to enhance student, guest, and partner experiences across campus. This role blends hospitality, operations, and event support, serving as a visible, welcoming presence and ensuring daily activities run smoothly.

The ideal candidate delivers stellar customer service, manages schedules, coordinates tours and ceremonies, and collaborates with campus teams.

Qualifications

Valid driver's license with a safe driving record.
Strong communication and interpersonal skills.
Comfortable speaking with groups and interacting with diverse audiences.
Demonstrated ability to manage multiple priorities and follow through on commitments.
Strong organizational and time management skills.
Proficient with Microsoft Office, Google Workspace, and related tech.
Ability to stand, walk, and move across campus for extended periods.

Responsibilities

Deliver an exceptional experience for students, guests, and visitors from arrival through departure.
Serve as a welcoming, professional resource for campus questions and support.
Conduct campus walkthroughs and ensure spaces are clean, organized, and guest-ready.
Support orientations, tours, events, ceremonies, and special campus programs.
Coordinate transportation and logistics for students and guests as needed.
Partner with teams across campus to ensure a seamless experience.
Utilize technology and AI-enabled tools to stay organized and improve efficiency.
Identify issues, solve problems, and contribute to continuous improvement efforts.

Skills

Customer service

Communication

Multitasking

Organizational skills

Driving

Education

Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

Job description

About UHP

UHP — Unlock Human Potential is building a new category of education centered around whole-human experiential vocational training, leadership development, and purpose-driven transformation. UHP serves veterans, transitioning service members, and purpose-driven individuals through immersive programs that integrate human performance, leadership, wellness, vocational skills, and personal growth.

Our environment is fast-moving, mission-driven, and deeply experiential. We are not a traditional university, gym, military program, or trade school — we are building a scalable human development institution designed for the future workforce.

The Opportunity

UHP is seeking an Experience Coordinator to help create an exceptional experience for students, guests, partners, and visitors across campus.

This role sits at the intersection of hospitality, operations, and event support. The Experience Coordinator serves as a visible, welcoming presence on campus, helping ensure daily activities run smoothly while creating a positive and memorable experience for everyone who visits UHP.

The ideal candidate enjoys working with people, takes pride in exceptional customer service, pays attention to details, and thrives in a fast-paced environment where no two days are the same.

Key Responsibilities

Student & Guest Experience

Serve as a primary point of contact for students, guests, and visitors.
Create a welcoming, professional, and service-oriented experience.
Support arrivals, departures, orientations, tours, and daily student needs.
Answer questions, resolve issues, and help ensure a positive campus experience.

Campus Operations & Hospitality

Conduct campus walkthroughs to ensure spaces are clean, organized, and guest-ready.
Identify and communicate maintenance, safety, or experience-related concerns.
Support a culture of hospitality and professionalism across campus.

Events & Logistics

Assist with planning and executing campus events, ceremonies, tours, and special programs.
Coordinate event logistics, setup, and guest support.
Safely transport students and guests throughout campus as needed.

Collaboration & Administrative Support

Partner with teams across campus to support student and guest needs.
Utilize technology and AI-enabled tools to improve organization and efficiency.
Maintain schedules, communications, and records while identifying opportunities for continuous improvement.

Or even more streamlined:

Key Responsibilities

Deliver an exceptional experience for students, guests, and visitors from arrival through departure.
Serve as a welcoming, professional resource for campus questions, needs, and support.
Conduct campus walkthroughs and help ensure facilities are clean, organized, and guest-ready.
Support orientations, tours, events, ceremonies, and special campus programs.
Coordinate transportation and logistics for students and guests as needed.
Partner with teams across campus to ensure a seamless experience.
Utilize technology and AI-enabled tools to stay organized and improve efficiency.
Identify issues, solve problems proactively, and contribute to continuous improvement efforts.

Qualifications & Experience

Required

Valid driver’s license with a safe driving record.
Strong communication and interpersonal skills.
Comfortable speaking with groups and interacting with diverse audiences.
Demonstrated ability to follow through on commitments and manage multiple priorities.
Strong organizational and time management skills.
Comfortable using Microsoft Office, Google Workspace, and other technology platforms.
Ability to spend extended periods standing, walking, and moving throughout campus.

Preferred

At least 1 year of experience in hospitality, guest services, customer service, student services, event coordination, tourism, or a related field.
Experience working in hotels, resorts, higher education, hospitality organizations, or other customer-facing environments.
Experience planning and executing events from start to finish.
Bachelor’s degree in Hospitality, Business, Communications, Event Management, or a related field.
Military service or experience supporting veterans and military communities.

Compensation & Benefits