Reservations Sales Consultant

Canyon Ranch; Tucson (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading wellness provider in Tucson is seeking an entry-level Sales Consultant to sell property stays and wellness experiences. Responsibilities include maintaining customer relations, promoting services, and designing unique wellness experiences. Candidates should have 1-2 years of relevant experience and a high school diploma, with a proactive approach to sales and customer service. The position offers full-time employment with potential for growth in a dynamic environment.

Qualifications

• 1-2 years of experience in a similar field required.
• Valid driver's license with acceptable driving history.

Responsibilities

• Proactively maintain relationships with customers and book sales.
• Promote products and services through email and outbound calls.
• Design and curate wellness experiences based on guest interests.
• Maintain customer records and make reservations in systems.

Skills

Customer service

Sales

Client relationship management

Proactive communication

Education

High school diploma

Associate degree or specialized training

Tools

CRM systems

PMS software

Job description

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Overview

Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress. Primarily responsible for selling Canyon Ranch property stays, Designed Experiences, and services to potential guests, along with thoughtfully designing and curating guest experiences by matching guest interests with the perfect combination of services, activities, and lectures. Answers all incoming reservation calls for Tucson, Lenox and Woodside properties and promotes Canyon Ranch through proactive selling. Maintains call expectations in the areas of rapport building, determining guests’ goals, descriptive selling based on those goals, customer service, knowledge, and closing a sale. This position sells integrated health and wellness packages and is responsible for upselling and cross‑selling a large variety of services that includes everything from program enhancements, spa services, exercise programs, medical services, and spiritual experiences.

Responsibilities

• Clienteling: Proactively maintain relationships with the Canyon Ranch customer base and make/book sales.
• Promotions: Engage the customer base by actively promoting products and services across the brand through email and outbound call campaigns, building on lifetime value and driving incremental revenue.
• Guide and advise: Design and curate transformative wellness experiences through thoughtful inquiry, identifying interests and providing advice during the booking process.
• Systems: Maintain customer records and preferences in the company’s CRM, make reservations in the PMS and other tools for tracking, trend reporting, and input data accurately into systems for Tucson, Lenox and Woodside.

Qualifications

• 1–2 years of experience in a similar field.
• High school diploma required; associate degree or two‑year-equivalent specialized training required.
• Valid driver's license with acceptable driving history.

Seniority level

Entry level

Employment type

Full‑time

Job function

Consulting, Information Technology, and Sales

Industries

Hospitality

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