Expeditor - Big E's Sports Grill EBL

Suburban Inns; Grand Rapids (MI); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Hotel and restaurant discounts

Earned Paid Time Off

Flexible schedules

100% paid maternity/paternity leave for qualifying members

Job summary

Suburban Inns seeks an Expeditor in Grand Rapids, MI. This part-time position requires preparing food items while ensuring guests receive top-notch service. Responsibilities include greeting guests, following health standards, and expediting food service.

Candidates should have a minimum of 1-year restaurant experience and a high school diploma. Strong communication and organizational skills are essential, along with the ability to work a flexible schedule.

Qualifications

• Requires 1-year full-service restaurant experience.
• Strong verbal communication and organization skills required.
• Ability to perform arithmetic functions and typing.

Responsibilities

• Prepare food items following local health standards and company values.
• Greet all guests positively to make them feel valued.
• Expedite required items according to standardized recipes.

Skills

Verbal communication

Organization skills

Ability to interpret information

Education

High School Diploma or Equivalent

Tools

ServSafe Food and Allergen Certification

Job description

Big E's on the Beltline wants you! Continue your career in the Hospitality Industry and become an Expeditor. This is a great opportunity to expand your experience and knowledge of the supreme customer service, food prepand delivery, and bar operations in 2026!

* Starting Wage: $15/hour - based on experience

* Part-time position

* Second shift

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• Holiday Pay
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:

As an Expo you would be responsible for preparing all food items, while following local health department standards, Suburban Inns’ Core Values, and Suburban Inns/Big E’s standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued.
• Expedite all required items according to standardized recipes.
• Set up service units with needed items.
• Serve items in accordance with established portions and presentation standards.
• Notify the Kitchen Manager or Manager on Duty of expected shortages.
• Ensure that assigned work areas and equipment are clean and sanitary.
• Set up, maintain, and break down Expo station.
• Adhere to local health and safety regulations.
• Follow all Suburban Inns processes.
• Exhibit regular and recurrent attendance records.
• Other duties as requested by management.

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Strong verbal communication and organization skills required.

Formal Education and Job-Related Experience: High School Diploma or Equivalent. Minimum 1-year full-service restaurant experience.

License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification preferred.

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs.

Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property.

Uniform and Appearance Guidelines:

Uniform: Uniform shirt, hat and name tag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either chef pants, black slacks/dockers or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns’ business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.