Expeditor

P.F. Chang's

The Woodlands (TX)

On-site

USD 22,041 - 27,552

Full time

14 days+

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Benefits offered by this job

Competitive pay
Flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee referral program

Job summary

P.F. Chang's is hiring for full-time and part-time hourly positions as Expeditor or Expo. In this role, you'll ensure that every guest receives craveable food by managing ticket times and coordinating service. Ideal candidates should have strong customer service skills and the ability to thrive in a fast-paced environment.

Qualifications

  • Must be at least 18 years old.
  • Previous relevant restaurant experience preferred.
  • Ability to speak clearly and listen attentively.

Responsibilities

  • Manage ticket times to ensure food is delivered fresh.
  • Coordinate visits with management to exceed guest expectations.
  • Ensure restroom checks are completed.

Skills

Customer service
Multi-tasking
Teamwork

Job description

P.F. Chang's Pay Range (based on experience): $16.00 - $20.00 / hour

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement – we promote from within

  • Discounted meals

  • Employee referral program.

  • Exclusive team member discounts Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities:

  • Manage ticket times to ensure food is being delivered fresh and within ticket time standards

  • Coordinate table visits with a manager when necessary to exceed Guest expectations

  • Send accurate orders to tables

  • Ensure restroom checks are completed

Job Requirements:

  • Must be at least 18 years old.

  • Previous relevant restaurant experience is preferred.

  • Have a current Food Handler’s Card where applicable.

  • Ability to multi-task in a fast-paced teamwork environment.

  • Ability to learn and conduct side work required for each shift.

  • Knowledge of all chemicals used in the building.

  • Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.

  • Understanding of English language.

  • Excellent customer service skills and etiquette.

  • Flexibility to work a variety of shifts.

  • Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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