Expeditor

P.F. Chang's; Rockaway (NJ); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

A renowned Asian-themed restaurant in Rockaway, NJ, is seeking an Expeditor to manage food delivery and ensure exceptional customer service. Responsibilities include overseeing ticket times and coordinating with staff to meet guest expectations. Candidates must be at least 18, possess prior restaurant experience, and have strong multitasking skills. This position offers competitive pay and opportunities for advancement, making it an ideal choice for motivated individuals looking to grow within a dynamic company.

Qualifications

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Must have a current Food Handler’s Card where applicable.
• Ability to multi-task in a fast‑paced environment.

Responsibilities

• Manage ticket times for fresh food delivery.
• Coordinate with management for guest satisfaction.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Skills

Customer service skills

Teamwork ability

Multitasking

Clear communication

Job description

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P.F. Chang's Pay Range (based on experience): $19.00 - $23.00 / hour

Benefits We Offer For This Position

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine‑in business.

Job Responsibilities

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Job Requirements

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler’s Card where applicable.
• Ability to multi-task in a fast‑paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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