Expeditor

P.F. Chang's; Hackensack (NJ); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Job summary

P.F. Chang's is hiring for Expeditor or Expo positions in Hackensack, NJ, offering competitive hourly pay between $18.00 and $22.00 based on experience. The ideal candidate will ensure timely delivery of food and manage guest expectations effectively. Responsibilities include managing ticket times, coordinating with management, and ensuring cleanliness. Applicants should possess strong customer service skills and be at least 18 years old, with a passion for teamwork. Flexible scheduling and various benefits are provided.

Qualifications

• Must be at least 18 years old.
• Previous relevant restaurant experience preferred.
• Ability to learn and conduct side work required for each shift.
• Must be able to speak clearly and listen attentively.

Responsibilities

• Manage ticket times to ensure food is delivered fresh.
• Coordinate table visits with a manager when necessary.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Skills

Excellent customer service skills

Ability to multi-task

Communication skills

Ability to work in a fast-paced environment

Job description

Pay Range

$18.00 - $22.00 / hour (based on experience)

Hiring immediately for full-time and part-time hourly Expeditor or Expo positions.

Benefits We Offer For This Position

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Job Summary

An Expeditor or Expo ensures craveable food for every Guest, supporting the takeout and dine‑in business.

Job Responsibilities

• Manage ticket times to ensure food is delivered fresh and within ticket time standards.
• Coordinate table visits with a manager when necessary to exceed Guest expectations.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Job Requirements

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler’s Card where applicable.
• Ability to multi‑task in a fast‑paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why Work for Us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.