Expeditor

P.F. Chang's; Arlington (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the dining sector is seeking enthusiastic Expeditors to join their team. This role is essential in ensuring that every guest enjoys craveable food, whether dining in or taking out. You will be responsible for managing ticket times, coordinating with management to enhance guest experiences, and ensuring accurate order delivery. With a commitment to promoting from within, this company offers a vibrant work environment where your contributions are valued. If you thrive in a fast-paced setting and are passionate about food and service, this opportunity is perfect for you.

Benefits

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Qualifications

• Must be at least 18 years old with previous restaurant experience preferred.
• Excellent customer service skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Manage ticket times to ensure food is delivered fresh and on time.
• Coordinate with management to exceed guest expectations.

Skills

Customer Service Skills

Multi-tasking

Communication Skills

Teamwork

Flexibility

Education

High School Diploma or equivalent

Tools

Food Handler’s Card

Job description

P.F. Chang's Pay Range (based on experience): $18.00 - $22.00 / hour

Benefits we offer for this position:

All team members:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts. Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine-in business.

Job Responsibilities:

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Job Requirements:

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler’s Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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