Expediter - Main Campus

Memorial Sloan Kettering Cancer Center; New York (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

Memorial Sloan Kettering Cancer Center in New York, NY is seeking a friendly Expeditor to ensure exceptional service for patients, staff, and visitors. You will review meal tickets, prepare and assemble patient trays, and efficiently dispatch trays to units while maintaining accurate inventory and timely communication.

The role emphasizes hospitality experience and the ability to work flexible hours, including nights, weekends, and holidays, contributing to a high-quality patient experience.

Qualifications

• Ability to read, write, and understand basic instructions.
• Experience working in hospitality: hotels, restaurants, and food & beverage or similar field.
• Hours: flexible hours including nights, weekends & holidays.

Responsibilities

• Review patient meal tickets for accuracy (name, room, diet).
• Set up patient trays with hot/cold items, utensils, condiments and beverages.
• Load trays onto delivery carts and dispatch to units per tray tickets.
• Advise unit staff when a cart has been sent and monitor inventory of supplies.

Skills

Basic literacy

Hospitality experience

Job description

About Us

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Do you want to be a part of positively impacting the day of many patients?

We are hiring Expediters to work at 1275 York Ave.

Role Overview: Passionate about hospitality and dedicated to delivering outstanding communication at all times. You will perform a variety of functions to ensure wonderful service to all patients, staff, and visitors in the hospital.

Key Qualifications

Review patient meal ticket for all vital information (i.e., name, room number, diet order, time of order); ensures that corrective action is taken (e.g., contacting Diet Office) if information is incorrect or missing Set up patient tray neatly, according to guidelines, to include hot and cold food items and all other vital items (e.g., silverware, china, beverage, condiments, etc.); places appropriate covers for each dish and beverage Check assembled tray for accuracy and completeness prior to loading onto tray delivery cart Load hot and cold tray delivery cart onto cargo master and dispatches to unit as specified on tray ticket Ensure trays prepped and appropriately dispatched according to time printed on ticket Advise room service associate on unit, via Nextel radio, that a cart has been sent to that unit Supervises inventory of supplies (e.g., silverware, napkins, china, condiments, beverages, etc.) before and after each meal service Preparation of cold food items as needed Completes Storeroom Requisition Form as needed and submits to supervisor for approval to maintain par levels Report to Chef de Cuisine, Retail

Core Skills

Ability to read, write, and understand basic instructions Experience working in hospitality: hotels, restaurants, and food & beverage or similar field.

Hours

Flexible hours including nights, weekends & holidays. 37.5 hours per week Report to Chef de Cuisine, Retail

Helpful links: Compensation Philosophy Benefits Pay Range

Pay Range: $22.87 - $29.38 FSLA Status: Non-Exempt Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Our multi-disciplinary teams work together to provide exceptional patient care, develop innovative research, and deliver outstanding educational programs. Learn More The people of MSK make this an incredible place to work, grow and make a difference. Discover what makes us unique