Exhibit Operations Coordinator

Arthrex GmbH; Fort Myers (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

401(k) Retirement Plan

Annual Bonus

Paid Time Off

Tuition Reimbursement

Job summary

Arthrex is a global medical device company seeking an Exhibit Operations Coordinator to support onsite and offsite exhibit functions. The role involves pre-planning, on-site execution, and post-exhibit tasks while liaising with employees, customers, agencies, and sales teams.

Flexibility for travel is required. The position emphasizes coordinating exhibits, workshops, and product displays, with collaboration across Sales and Product Management to optimize layouts and lead generation

Qualifications

• General customer service skills and ability to work in a fast-paced environment.
• Attention to detail and strong communication with internal/external teams.
• Proven ability to coordinate exhibits, events, and workshops.

Responsibilities

• Set up and tear down all exhibit and workshop functions onsite and during travel.
• Coordinate staging of exhibits and shipments to ensure timely delivery.
• Collaborate with Sales and Product Mgmt to optimize display layouts for demonstrations.
• Coordinate mock set-ups to pre-plan exhibit placements.
• Assist with generating quality leads under planning team guidance.
• Ensure timely delivery and tracking of display equipment and inventory.

Skills

Customer Service

Team Player

Detail-Oriented

Communication

Microsoft Office

Logistics

Education

High school diploma or equivalent

Tools

Excel

PowerPoint

SharePoint

MRM

Job description

Arthrex is a global medical device company and a leader in new product development and medicaleducation in orthopedics. The Exhibit Operations Coordinator is responsible for supporting exhibit functions (both onsite and offsite). The coordinator assists with pre-planning, onsite, and post-exhibit tasks and serves as a liaison to internal and external clients, including employees, customers, agencies, and sales associates. Knowledge of corporate goals and objectives is required to ensure the successful outcome of exhibits. Join our talented team and help us stay focused on Helping Surgeons Treat Their Patients Better™.

Main Objective: The Exhibit Operations Coordinator is responsible for supporting exhibit functions (both onsite and offsite). The coordinator assists with pre-planning, onsite, and post-exhibit tasks and serves as a liaison to internal and external clients, including employees, customers, agencies, and sales associates. Knowledge of corporate goals and objectives is required to ensure the successful outcome of exhibits.

Essential Duties and Responsibilities:

• Responsible for setting up and tearing down all exhibit and workshop functions on campus and while traveling to exhibits.
• Manages staging upcoming exhibits, events, and workshops to ensure they are packed, shipped, and delivered according to need. This includes all offsite exhibits and product deliveries from ALC in Fort Myers to the Naples campus.
• Works with Sales and Product Mgmt teams onsite to optimize product display layouts. Accountable for sending appropriate products to support procedure-specific demonstrations.
• Coordinates exhibit “mock set-ups” on the Naples campus to pre-plan exhibit display placements before traveling offsite.
• Assists with generating quality leads with guidance from the exhibit planning team.
• Helps to ensure accurate and prompt delivery of display equipment. Works with Arthrex Logistics on shipping details and tracks and provides updates to planners.
• Maintains inventory of products and associated exhibit models and displays and provides recommendations for new displays. Function tests and tracks usage, forecasts, and orders as needed to support corporate and agency schedules.
• Works with agency network to ship appropriate product displays, models, and product-specific backdrops and displays to support regional exhibit opportunities.
• Responsible for setting up and cleaning up/disinfecting all campus and offsite products and displays for workshops and exhibits after attendance.
• Responsible for ordering department operating supplies to maintain inventory.
• Hours must be flexible as often Saturday and/or evening coverage is required including approximately 30% travel or as required.

Knowledge

• General knowledge of industry practices, customer service, and standards. General knowledge of Exhibits and Workshop processes and best practices.

Skills

• Ability to work in a fast-paced, ever-changing environment.
• Must be detail-oriented
• Customer Service background
• Coachable, Team player, self-motivated
• Work extended hours, weekends, early mornings or late nights
• Beginner level of Microsoft Office, Excel, Word, PowerPoint and Outlook, SharePoint/MRM experience.
• Ability to work independently and effectively with internal and external customers.
• Ability to verbally communicate ideas and issues effectively to other team members and management.

Education/ Experience

• High school diploma or equivalent required.
• 1 year experience working in a professional environment required, prior exhibit/event experiences preferred

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds.
• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Time Off
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.