Exempt to Permanent – Technology Analyst/Designer - Senior (1053) Citywide (E168928)

City and County of San Francisco; San Francisco (CA); On-site; USD 134,000 - 169,000; Full time

Job summary

The City and County of San Francisco seeks an Exempt to Permanent Technology Analyst/Designer - Senior (1053) within the Citywide program. The role focuses on complex systems analysis, design, and project management under civil service rules.

Open to internal exempt employees with relevant experience. The position operates under typical city governance and compensation is per the Exempt to Permanent rules with a starting salary in the listed range.

Qualifications

• Associate degree required; field as listed or equivalent.
• Three (3) years in information systems including analysis, business process design, development and implementation of solutions or IT project management.

Responsibilities

• Oversee complex aspects of the systems and services development and improvement cycle, including needs and cost-benefit analysis and user research needs.
• Analyze business and user needs; research software across platforms and define success criteria for digital products.
• Determine system requirements; document design; write specifications; conduct walkthroughs for proposed solutions.

Education

Associate degree in business administration, public administration, information systems, economics, finance, computer science, UX/UI design or a closely related field

Job description

Exempt to Permanent – Technology Analyst/Designer - Senior (1053) Citywide (E168928)

• Full-time
• Certification Rule: Rule of the List
• Exam Type: Class Based Test
• Work Hours: Regular
• Job Code and Title: 1053-IS Business Analyst-Senior
• Fill Type: Permanent Civil Service
• Eligible List Type: Combined Promotive and Entrance
• Compensation: USD 134,082 - USD 168,688 - yearly

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent recruitment in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is only open to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1053Technology Analyst/Designer - Seniorclassification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Application Opening:Thursday, October 29, 2026
• Application Deadline:This job will close no sooner than Thursday, November 12, 2026
• Salary Range: $134,082 to $168,688 Click Here for more compensation information.
• Recruitment ID: E2P-1053-E168928

Under general direction, oversees the more difficult and complex aspects of the systems and services development and improvement cycle, including needs analysis, cost-benefit analysis, structured systems and business interface analysis and design, feasibility analysis, technology and software assessment, user research needs analysis, project planning and management, system implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration.

Supervision Exercised:May provide limited supervision to professional subordinate positions, or assume responsibility for coordinating a defined program. However, supervisory responsibilities are ancillary to the main intent and focus of the positions.

Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

• 1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems, interfaces, and business processes.
• 2. Analyze business and user needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the success criteria for digital products and services.
• 3. Determine service or system requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for proposed solutions to system problems.
• 4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
• 5. May implement and enhance software; develop, test, debug and deploy new/modified pro-grams.
• 6. Provide technical support for digital products and services; consult on the analysis of an application; troubleshoot system problems; implement solutions.
• 7. Conduct system analysis and may conduct development or configuration activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert changes from test to production.
• 8. Interface with users to determine system needs and requirements; conduct research, interviews, and usability testing; collect and analyze user feedback and service performance to inform system, process, or service improvements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.
• 9. Prepare, or assist client in preparing, service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize re-quests.
• 10. May provide technical production support for on-line and batch systems; assist with set processing schedule; update and produce reports.
• 11. Coordinate with outside vendors and contractors to complete projects and service re-quests; define, assign and evaluate their work.
• 12. May determine structure of databases; normalize data; perform conversion of data be-tween platforms; design, develop and generate routine and ad hoc reports in response to user needs.
• 13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

• Current Category 16, 17, or 18 Exempt Employee in Class 1053who has worked at least 2,080 hours in Class 1053; AND
• Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science, UX/UI design or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. AND
• Experience:Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution

• One year of additional experience as described above may be substituted for the required degree.
• Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Special Requirements: Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score.

SELECTION PROCEDURES:

• Job Application - Applicants must fully complete the job application for this recruitment on the City and County of San Francisco's website. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
• Preliminary Questionnaire – Training and Experience Assessment (100% weight) - During the application process, candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly. It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their exempt City service (in Category 16, 17, and/or 18) in the 1053Technology Analyst/Designer - Seniorclass, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

Eligible List/Score Report:

A confidential eligible list of qualifying candidates will be created and used for certification purposes only. A score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this selection process is subject to change after adoption (e.g., because of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

Certification Rule

The certification rule for this selection process will be Rule of the List.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.