Executive Steward (FT)

Grand Traverse Resort; Michigan; On-site; USD 42,000 - 65,000; Full time

Job summary

Grand Traverse Resort and Spa is seeking a Stewarding Supervisor to lead the Stewarding team, manage scheduling and ensure sanitation standards across all functions. The role involves budgeting support, equipment maintenance, and collaboration with the Banquet Chef to meet plating and dish needs for events.

The ideal candidate has college-level education in Food & Beverage/Stewarding Management and at least two years of management experience in hospitality, with strong leadership and customer

Qualifications

• College degree or equivalent Food & Beverage/Stewarding Management experience.
• Minimum 2 years of management experience in Food & Beverage.
• Hospitality supervision experience preferred.

Responsibilities

• Pre-plan expense purchases for budgetary purposes.
• Direct Stewarding staff in day-to-day operations.
• Schedule and supervise staffing for functions.
• Maintain sanitation standards and equipment upkeep.
• Work with Banquet Chef on plating and dish needs.
• Attend daily and weekly meetings and report on operations.
• Comply with environmental health codes and safety requirements.

Skills

Leadership

Staff mgmt

Communication

Customer service

Multi-tasking

Time management

Computer skills

Education

College degree or equivalent Food & Beverage/Stewarding Management experience

Tools

Micros POS

Payroll software

Microsoft Word

Excel

Outlook

Job description

Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, Michigan, United States of America

Job Description

Posted Monday, July 27, 2026 at 4:00 AM

SUMMARY

To hire, train, organize, schedule, and supervise the Stewarding staff to ensure that Stewarding duties for all functions are set and ready for execution, that all dish rooms are staffed according to business needs and to maintain sanitation standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Pre-plan expense purchases for budgetary purposes
• Directing Stewarding staff in day to day operations
• Managing departmental workload through proper delegation of work
• Effective monitoring and maintenance of equipment
• Involved in food and beverage recycling program
• Maintain proper levels of sanitation through walk through inspections following state and local health codes
• Achieve budgeted figures where applicable
• Involved in the purchasing of cleaning chemicals and equipment
• Work close with Banquet Chef on plating, chaffer, and dish needs for each function
• Provide plating staff at banquet functions
• Responsible for cleaning and sanitation of dumpster areas
• To report/schedule for pest control issues
• Attend daily Banquet Event Order (BEO) meetings
• Attend weekly Resume meetings
• Must understand and abide by environmental practices of the resort
• Other duties as assigned

EDUCATION/EXPERIENCE

• College degree or equivalent Food and Beverage/Stewarding Management experience
• A minimum of 2 years management experience in Food & Beverage
• Previous experience in the hospitality industry as a supervisor is highly desired

OTHER SKILLS AND ABILITIES

• Must have a sense for timing & urgency
• Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time
• Must have excellent customer service and communication skills, both written and verbal
• Must be highly motivated with a positive attitude and have the ability to multi-task
• Must possess the ability to work with various personalities while maintaining impartiality
• Must accept constructive criticism as a means of growth
• Must have computer knowledge and experience with Microsoft Word, Excel, Outlook, Micros POS systems and payroll processes

SUPERVISORY RESPONSIBILITIES (If applicable)

• Must be able to present disciplinary forms to employees in a professional and timely manner
• Required to attend and schedule any meetings pertaining to the position
• Ensure all scheduling is completed weekly on time
• Complete any ordering activities necessary

TYPICAL PHYSICAL DEMANDS

• Must be able to stoop, bend, lift and carry racks weighing up to 40lbs on a regular basis
• Must be able to stand for long periods of time
• Must be able to work shifts that exceed typical 8 hour day

TYPICAL MENTAL DEMANDS

• Requires the ability to interact with people beyond giving and receiving instructions
• Must be adaptable to performing under stress when confronted with an emergency
• Must be able to effectively handle stressful and compromising situations while remaining focused and professional
• Must be able to deal with difficult people without losing perspective
• Must be able to work productively under strict time restraints with variable deadlines

WORKING CONDITIONS

• Warm conditions
• Somewhat noisy
• Fast-paced and customer driven
• Subject to wet floors

Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment.This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.

Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, Michigan, United States of America