Executive Sous Chef, High-Volume Culinary Operations Leader

Universal Studios Hollywood; California; Presencial; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

401(k) plan with company match

Tuition reimbursement

Descripción de la vacante

NBCUniversal’s Executive Sous Chef, Culinary Operations, leads the culinary program execution across Universal Studios Hollywood and CityWalk. This role partners with Operations, Training, Sourcing, Quality Assurance, and Production teams to ensure consistent, brand-aligned food offerings, recipes, SOPs, and operational documentation.

Develops standards and drives continuous improvement in a high-volume setting.

Formación

• Graduate of an accredited culinary school required.
• Minimum of 7 years of progressive culinary experience, including leadership within a high-volume restaurant, production kitchen, theme park, resort, or similar high-production environment.
• Minimum of 3 years of culinary management experience.
• Strong knowledge of culinary operations, food production systems, menu implementation, and operational execution.
• Experience developing recipes, SOPs, culinary standards, and operational documentation.
• Experience leading training initiatives and venue-level operational support.
• Strong project management, organizational, and cross-functional leadership skills.
• Demonstrated ability to prioritize multiple projects in a fast-paced, guest-focused environment.
• Strong understanding of food cost controls, labor efficiencies, portion management, and operational budgeting.

Responsabilidades

• Lead the operational planning, execution, and implementation of culinary initiatives across USH and CityWalk.
• Manage the day-to-day operational and tactical aspects of multiple large-scale culinary projects.
• Partner with Operations, Training, Sourcing, Quality Assurance, Production Kitchen, Production Bakery, and Shared Services to ensure successful implementation of new menu items and operational programs.
• Develop, maintain, and continuously improve standardized recipes, culinary SOPs, preparation procedures, plating guides, and operational standards.
• Validate that recipes, procedures, and training materials are operationally executable while maintaining food quality, consistency, and profitability.
• Conduct venue operational assessments to ensure menu items are executed according to culinary standards and identify opportunities for operational improvement.
• Support field rollouts of new menu items, seasonal offerings, equipment changes, and operational initiatives through onsite coaching and execution support.
• Maintain culinary training materials including recipe cards, job aids, production guides, plating standards, and operational reference materials.
• Train culinary leadership and operators on recipes, production procedures, presentation standards, food safety, and operational best practices.
• Lead product evaluations, yield studies, hold-time validations, and production assessments to improve consistency, portion control, and operational efficiency.
• Provide culinary leadership for tastings, operational validations, food photography, and menu presentation standards.
• Identify operational challenges and implement sustainable solutions that improve efficiency, quality, consistency, and guest satisfaction.
• Ensure compliance with all food safety, sanitation, HACCP, and regulatory requirements while maintaining the highest operational standards.
• Monitor industry trends, culinary innovations, and operational best practices, partnering with Shared Services and Sourcing to implement improvements where appropriate.
• Manage direct reports through coaching, performance management, development planning, and administrative follow-up.
• Foster a culture of continuous improvement, accountability, collaboration, and operational excellence.

Conocimientos

Culinary leadership

Menu development

Operations management

Training programs

Cross-functional leadership

Educación

Culinary school degree

Herramientas

Microsoft Word

Excel

PowerPoint

Descripción del empleo

NBCUniversal’s Executive Sous Chef, Culinary Operations, leads the culinary program execution across Universal Studios Hollywood and CityWalk. This role partners with Operations, Training, Sourcing, Quality Assurance, and Production teams to ensure consistent, brand-aligned food offerings, recipes, SOPs, and operational documentation.

Develops standards and drives continuous improvement in a high-volume setting.